No HDD has been identified in your system.

Ghosttt · Jun 25, 2012

Hey sevenforums, ive been having loads of problems with my PC.. And i got the error
A disk error has occurred
Press Ctrl+Alt+Del to restart and i get an infinite loop. So i googled around and saw someone said use HDD diagnostic, i used Ultimate Boot CD followed his steps and it says:
No Hard Disk Drive has been identified in your system.
The following are the possible causes:
- HDD POWER CABLE IS NOT PROPERLY ATTACHED TO THE HDD
(After turning off the power to the system, please check the HDD power cable.)
- HDD INTERFACE CABLE IS NOT PROPERLY ATTACHED TO THE HDD
(After turning off the power to the system, please check the HDD interface cable.)
- HDD MASTER-SLAVE SETTING IS INCORRECT
(After turning off the power to the system, please confirm the appropriate jumper setting for the HDD.
Please power down your PC system, check the above items, and then restart the program.
If after checking the possible causes, the problem still persists, it is possible that the HDD itself is faulty.
-----------------------------------------------------------------------------------
Heres how it got to that.
1) Laptop crashed.
2) Went to do clean install of Windows 7 off USB (Its the right version with SP1 dont worry)
3) Got stuck at 13%
4) Stupid me turned it off
5) Get error "A disk read error has occured"
6) Got diagnostic report right up there^

So seven, can you help me?

EDIT: Heres the website: http://www.ultimatebootcd.com/ If any of the tools listed can help me tell me.

gregrocker · Jun 25, 2012

Is the HD detected in BIOS setup under storage devices? What is the SATA controller setting?

Google the HD listing in BIOS to determine make, or look on the HD itself. Then run the maker's HD Diagnostic extended CD scan, followed by Disk Check run from booted installer's Command Line accessed by pressing Shift + F10 at first screen.

What is the source of the ISO you wrote to flash stick? You were advised repeatedly to download the latest official ISO and write to stick using Steps 1+2 in Clean Reinstall - Factory OEM Windows 7 . Please confirm back that you did exactly this - not part of it, not that tool didn't work to boot stick - confirm you did both steps.

Ghosttt · Jun 25, 2012

The HD is in BIOS and the SATA setting is AHCI..
Im pretty sure this is the HD (not sure) ide 0: wdc wd3200bpvt-22zest0-(S1 Thats all that shows up in BIOS.
I have the latest ISO but thats not what im talking about right now. I need to know what do i do so i can get rid of
A disk error has occurred
Press Ctrl+Alt+Del to restart

DeaconFrost · Jun 25, 2012

Have you tried running any diag tools on the hard drive, or wiping it clean to a blank drive?

gregrocker · Jun 25, 2012

Confirm the HD condition by booting WD Data Lifeguard CD to run extended CD scan WD Support / Downloads Burn ISO to CD using Windows Image Burner.

If HD checks out, use the feature on the WD CD to Quick Erase it.

Do you have a working CD or DVD drive? How about burning Win7 ISO to DVD using ImgBurn at 4x speed?

I don't care whether you want to talk about ISO now or not. When I ask you repeatedly about the ISO and to download the latest to know it is intact, then you either do that or you get help elsewhere. You said the Win7 Download Tool won't write to flash stick - which is almost always due to disagreeable ISO.

Reply in full to every question and step I give you to proceed.

Ghosttt · Jun 25, 2012

DeaconFrost said:
Have you tried running any diag tools on the hard drive, or wiping it clean to a blank drive?

How can I wipe it clean?

gregrocker · Jun 25, 2012

I just gave you a way above. You can also boot the installer, press Shift + F10 at first screen to get a Command Line to use Diskpart Clean Command

Ghosttt · Jun 25, 2012

gregrocker said:
Confirm the HD condition by booting WD Data Lifeguard CD to run extended CD scan WD Support / Downloads Burn ISO to CD using Windows Image Burner.

If HD checks out, use the feature on the WD CD to Quick Erase it.

Do you have a working CD or DVD drive? How about burning Win7 ISO to DVD using ImgBurn at 4x speed?

I don't care whether you want to talk about ISO now or not. When I ask you repeatedly about the ISO and to download the latest to know it is intact, then you either do that or you get help elsewhere. You said the Win7 Download Tool won't write to flash stick - which is almost always due to disagreeable ISO.

Reply in full to every question and step I give you to proceed.

im doing everything on USB, and WD Support / Downloads / SATA & SAS / WD VelociRaptor < that isnt supported on windows 7. So if you can please find one that is.

gregrocker · Jun 25, 2012

You'll need to respond in full to the questions I've asked you before we go any further.

What is the exact source of the ISO you're trying to write to stick?

Please provide a URL so we can see the download page.
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

Ghosttt · Jun 25, 2012

gregrocker said:
You'll need to respond in full to the questions I've asked you before we go any further.

What is the exact source of the ISO you're trying to write to stick?

Please provide a URL so we can see the download page.
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

The ISO i want to do a clean install with. is here. > http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/ (Windows 7 Home Premium SP1-U ISO English x64: X17-58997.iso) XI7-58997 is the name of the file

gregrocker · Jun 25, 2012

You have downloaded the latest ISO for your licensed version and written to flash stick using Windows 7 USB-DVD Download Tool?

The tool should work with those downloads. Try again.

If not use Universal USB Installer.

These are the two easiest and most reliable methods to write ISO to stick. You continually failed using them. This tells me you need a new ISO.

Ghosttt · Jun 26, 2012

gregrocker said:
You have downloaded the latest ISO for your licensed version and written to flash stick using Windows 7 USB-DVD Download Tool?

The tool should work with those downloads. Try again.

If not use Universal USB Installer.

These are the two easiest and most reliable methods to write ISO to stick. You continually failed using them. This tells me you need a new ISO.

Okay, i have the universal USB installer, and the correct ISO. But when i try and boot the USB i get a black screen with a white cursor, then when i boot the HDD i get "A disk read error has occurred" I need to fix the HDD and then maybe the USB will work.

gregrocker · Jun 26, 2012

Earlier you were asking about how to boot a HD Diagnostics test and wipe the HD using USB stick. Try Hiren’s BootCD 15.1 which can rescue your data with a mini-XP explorer if necessary, has numerous HD tests including Data Lifeguard for WD, and then wipe the HD with DBAN. Wiping the HD may force your installer to start. You'll at least know if a stick is bootable on that Acer.

Here is how to write Hirens to flash stick: Hiren's BootCD From USB Flash Drive (Pen Drive) » www.hiren.info

Ghosttt · Jun 26, 2012

gregrocker said:
Earlier you were asking about how to boot a HD Diagnostics test and wipe the HD using USB stick. Try Hiren’s BootCD 15.1 which can rescue your data with a mini-XP explorer if necessary, has numerous HD tests including Data Lifeguard for WD, and then wipe the HD with DBAN. Wiping the HD may force your installer to start. You'll at least know if a stick is bootable on that Acer.

Here is how to write Hirens to flash stick: Hiren's BootCD From USB Flash Drive (Pen Drive) » www.hiren.info

http://www.hirensbootcd.org/download/ the webpage wont show up.
EDIT: I googled and found a download link

Ghosttt · Jun 26, 2012

gregrocker said:
Earlier you were asking about how to boot a HD Diagnostics test and wipe the HD using USB stick. Try Hiren’s BootCD 15.1 which can rescue your data with a mini-XP explorer if necessary, has numerous HD tests including Data Lifeguard for WD, and then wipe the HD with DBAN. Wiping the HD may force your installer to start. You'll at least know if a stick is bootable on that Acer.

Here is how to write Hirens to flash stick: Hiren's BootCD From USB Flash Drive (Pen Drive) » www.hiren.info

Alrighty greg, I got it booted up (The stick) Whats next?

gregrocker · Jun 26, 2012

You have the Hiren's stick booted?

Run WD Data Lifeguard on the HD.

Run Disk Check on the HD from bootable XP.

If the HD checks out, wipe it using Data Lifeguard or DBAN programs.

Ghosttt · Jun 26, 2012

gregrocker said:
You have the Hiren's stick booted?

Run WD Data Lifeguard on the HD.

Run Disk Check on the HD from bootable XP.

If the HD checks out, wipe it using Data Lifeguard or DBAN programs.

Okay, it checks out. And its wiped. What now?

gregrocker · Jun 26, 2012

Boot the installer to Clean Install Windows 7

Ghosttt · Jun 27, 2012

gregrocker said:
Boot the installer to Clean Install Windows 7

Okay, turns out when I fixed the HDD it got formatted and partitioned to be Windows XP, Is there a way I can boot the MiniXP and reformat and partition the HDD so it will boot the Windows 7 installation USB?

gregrocker · Jun 27, 2012

The only step given using Hiren's bootable XP is to run Disk Check. What did it find?

Boot the Win7 installer, proceed with Custom install, use Drive Options to delete any partitions, create new and format as shown in Step 8 in Clean Install Windows 7

No HDD has been identified in your system.

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