A problem with defining a new external Hard Disk

Hi,
I have just connected a new external Hard Disk with my Laptop. However, it is not shown the computer. When I checked over it in the Devices Manager, I have found it listed in the list of Hard Disk Drivers. When I click on the its properties , I notice that the device is working well in the frame of the status of the device.
However, I found out there is a question mark on this hard disk in the other devices tree.

I have tried connecting it via USB2/USB3, but this makes no difference.
When I immediately connected it, I notice Windows notified that there is a new detected device. But in eventually I didn't found it defined.

I have tried clicking a right- click on it, then I have chosen 'update the operating program'. But this also didn't make any difference.

On top of that,
When I have opened a program which is specialist in the division of discs, I found it shown. However, I didn't found all of its capacity shown. It is 1TB(1024GB); however, what is shown is 931.48GB
If I split it with this program regardless of whether or not it is defined and will be shown in my computer, will it be damaged??

Any comments would be quite highly appreciated.




If I split with this program regardless of whether or not it will be shown in my computer, will it be damage?
Any comments would be quite highly appreciated.

I have restarted my computer now and it became shown in my comupter. However, it still has a question mark on it in the other devices list in the devices manager.


However, I didn't also found its entire capacity shown. It is 1TB(1024GB); however, what is shown is 931.48GB

solarmystic said:

Hello there a cooperator!

The question mark in your devices list in the devices manager for the WD SES Device USB Device is nothing to worry about, i have the same external hard disk and it works perfectly without resolving the that question mark...

The device is 1 TB according to the manufacturer; they define 1 TB as 1000000000000 bytes, in base 10, while Windows defines 1 TB as 1099511627776 bytes in base 2... so after doing some math, 931GB (1000000000000 bytes divided by 1024 for KB, 1024 for MB,1024 for GB) is about right for the size of your hard disk as reported by windows...

Hope that helps!

Thank you so much indeed, Solar,

As long as you have the same HD, I would respectfully like you to answer me on some little questions:

First: I have a program(WD SmartWare) which came inside the HD, I have read in its manual that program(WD SmartWare) helps to make automatically a bakeup copy for any data changed or added without any interfere from the user. So, my question is that HD will be full with this automatically backup.

Second:I have also read in that user manual If I install that WD SmartWare, and then I have uninstall it. After that, I needed to reinstall it, I will need to re-download from the site of Western Digital. Next, I should move it to my passport(External HD) Finally: reinstall it. This is quite difficult and long. Why will I not be able to reinstall from the my HD as long as I didn't deleted the setup of WD SmartWare from my HD(my Passport)

Finally: I have opened that new external HD of mine with the computer management tool as in this screenshot below:

I have these questions:

(A): Why did I not see the entire capacity (1000GB/1TB)?

(B): Why are there two sections :the first 'I' and the other is unspecific location/space, although I didn't split it?

(C): Could you give me any way to split this new HD with this computer management tool

Any comment would be quite greatly appreciated.

solarmystic said:

Hello again.


b. and c. I believe you can extend the current partition to fill up the rest of the unallocation space, but if you want to do it Windows, the easiest/simplest way would be to just delete the current partition and then make a new one to cover the whole drive...

Hope that helps!

Thank you again for your continuing with this issue,

First, I think that the capacity of my HD shown is 963GB((I:NTFS:931GB), (32GB unallocated)

I think my HD has one split partition(I:NTFS:931GB) and another undivided one(32GB)
But I want to merge them together and spit them again into three partitions.

Is there not any tutorial to split a new HD.?

After I have defined the HDD with a program which came inside HDD.
First: I notice that the question mark has been hidden
Second: If you have a look at this screenshot, you will be finding out that the unspecific partition which was shown the first screenshot has been hidden and the entire HDD become primary partition.

My questions are:

First: Could you let me know what that unspecific partition(32MB) which was shown for? And what dose mean that it has been hidden when I defined the HDD?

As far as I know that this partition is divided as one partition with system file "NTFS", My questions are:
(A) Who divided it?
(B)Could you give me any tutorial to divide this one partition into some partitions?

solarmystic said:

2. Well it seems like you should be able to install it as long as the setup files are on the HDD itself and are not deleted.

!

Thank you very much
But please could you have a look at this note which is available at the user manual for WD HDD

Uninstalling the WD SmartWare Software:
To uninstall the WD SmartWare software:
1. Remove it from 'Remove/add programs in the control panel
Important: You can easily uninstall the software. However, you will need to restart the backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations. (See “Backing Up Your Computer Files” on page 15.)

a cooperator, can you post a screenshot of PartitionWizard one more time, now that the disk layout has been changed?