Iomega external HD not detected by any computer

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    You evidently have no language barrier plus there is always google translate.

    Thanks for the new snip which is excellent and answers a couple of questions.

    Let's try doing this with Microsoft software.

    1st: go to an "elevated command prompt'.
    Go To an Elevated Command Prompt


    Elevated command prompt = Run CMD.EXE as administrator
    WIN | type CMD.EXE | do not hit Enter |
    CTRL+SHIFT+ENTER keycombo| YES

    WIN is the key with the Microsoft flag on top.


    =================================================

    Use DISKPART to prepare your external disk for use

    Enter all commands (shown in bold) followed by hitting ENTER.
    Be sure to read the comments.

    DISKPART (run the DiskPart program)

    LIST DISK (this will list your disks)

    SELECT DISK 2 (this should be 500gb external iomega)

    DETAIL DISK (this info should help you verify that you have selected the iomega)

    CLEAN (this will zero any partition table)

    CREATE PARTITION PRIMARY (will create one partition for entire drive)

    FORMAT FS=NTFS (will format the disk in the New Technology Format System)

    ASSIGN (win 7 will assign the next available letter to the partition you created)

    EXIT (to exit DiskPart)

    EXIT (to exit the command shell)

    ==============================================

    Now you disk management should show the drive as allocated and with DiskManagement you can change the partition letter if desired, shrink the partition and create a new paritition in the space freed up, give the partition a name, etc)
      My Computer


  2. Posts : 13
    MS Windows 7 Ultimate 32-bit SP1
    Thread Starter
       #12

    In the "DETAIL DISK" part, the program stops working and I need to start all over again. can I skip that phase?
      My Computer


  3. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #13

    yes, if you are sure that you have selected the correct disk.
      My Computer


  4. Posts : 13
    MS Windows 7 Ultimate 32-bit SP1
    Thread Starter
       #14

    There was an error in the following step:

    Iomega external HD not detected by any computer-capture5.png

    its the same given before, in the "Disk Management" (post #8)
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #15

    Very possibly a problem with either the firmware of the external drive or the controller of the external drive.

    I suggest contacting the iomega website.
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #16

    You might want to use Speccy or SIW to get yourself a little more info about that iomega drive other than being an external drive. I suspect they will be interested in a model number and possibly a serial number.

    karl
      My Computer


  7. Posts : 13
    MS Windows 7 Ultimate 32-bit SP1
    Thread Starter
       #17

    No luck... the problem presists. I think I will give it to repair and ask for a budget. If it is not worth it then I will just get another Externel HD. Still, 5 years was a good run for an Iomega HD. I only have to thank you for your time trying to solve my problem karlsnooks.

    Thanks for your time

    Should I Mark this thread as solved?
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #18

    Yes.
      My Computer


 
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