Win 7 home premium x64 not picking up 8mg ram

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  1. Posts : 10
    Windows 7 home premium x64
       #1

    Win 7 home premium x64 not picking up 8mg ram


    I have an asus mother board with 2x8gb ram it is picking up that there is 8gb ram but only saying 3.98gb usable. I have removed one and rebooted the system and swapped them round and put them in both slots and it's picking them up but when both in together only 3.98gb useable. Any one got any ideas please??
      My Computer


  2. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #2

    Welcome RhodesianRebel


    Start System Configuration then click on BOOT tab Advanced Options

    Make sure Maximum Memory is unchecked & set to Zero ( 0)
    Attached Thumbnails Attached Thumbnails Win 7 home premium x64 not picking up 8mg ram-maximum_memory.jpg  
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  3. Posts : 10
    Windows 7 home premium x64
    Thread Starter
       #3

    Thanks have checked that and it is set already as you said. Any other ideas please?
      My Computer


  4. Posts : 2,072
    Windows 7 x64 Professional SP1
       #4

    Welcome to the forums, RhodesianRebel

    Besides what DocBrown suggested, there's another thing you can look out for:-

    Check your BIOS settings, and make sure that the memory remapping feature is enabled.

    From The usable memory may be less than the installed memory on Windows 7-based computers

    Enable the memory remapping feature

    Check the BIOS settings to see whether the memory remapping feature is enabled. Memory remapping gives Windows access to more memory. You can enable the memory remapping feature in the BIOS by booting to the system setup. See the User's Guide for your computer for instructions on how to boot to system setup on your computer. The name for the memory remapping feature may be different for different hardware vendors. This can be listed as memory remapping, memory extension, or something similar. Be aware that your computer may not support the memory remapping feature.
    There're quite a few other suggestions on that MS site as well which you can attempt.
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  5. Posts : 10
    Windows 7 home premium x64
    Thread Starter
       #5

    Sorry I'm a novice at this sort of thing but is ram also known as dram or is that something different, have dram controller configuration.
      My Computer


  6. Posts : 6,879
    Win 7 Ultimate x64
       #6

    Filling in your system specs would go a long way for us to help you. If unsure as to what is inside the computer, this will help (free version),

    Speccy - Download
      My Computer


  7. Posts : 10
    Windows 7 home premium x64
    Thread Starter
       #7

    I have managed thank you all for your help. For reference it is An asus m5a78l-m lx mother board. The setting was in the bios, north bridge config. Memory config. I had to change to auto the channel interleaving setting. Thank you all once again for your help
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    I'm glad things are working for you again. How did your settings get off of auto in the first place? You mentioned you were a novice.
    As requested before by Stormy13; fill in your ((My System Specs)) completely so you will be set for your next post.
      My Computer


  9. Posts : 10
    Windows 7 home premium x64
    Thread Starter
       #9

    It was a default setting, I had not been in before today tweaking things lol.
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    Thanks for you quick answer. To me that is unusual for a Asus board. Some crazy things do happen. Don't forget you specs.
      My Computer


 
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