New
#1
C5180 printer not printing after moving from windows XP to 7
We had our HP c5180 printer installed on a windows XP machine. I recently moved it from there to our Windows 7 machine. Since moving it, i've tried everything i can think of to get the printer working (first on the network, then directly attached to the computer).
Most recently: i can print a test page from the HP solution center software. Still can't print from any application. The printer status does briefing show the document showing up, then it goes away (like it printed successfully) but nothing prints.
I have: checked cables, reinstalled the drivers and walked through the the solution center and windows printer helps. Everything indicates the printer is in working status.
Ports: the printer is connected on USB001 (in the port window it shows LPT1 and USB1 as "virtualization").
Any thoughts?