Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HP printer re-install is no-go--err: print spooler keeps shutting down

23 Jul 2012   #1

win 7 home premium 64 bit
HP printer re-install is no-go--err: print spooler keeps shutting down

Apologies if not the right forum.

Am running ZT on Win 7 home premium 64 bit and have used HP LaserJet P1102w (wireless) successfully for over a year, until this past May. After a series of MS upgrades I could no longer print to the HP laser. Error Message is always "Print Spooler isn't running."

Uninstalled printer, deleted drivers, dl'd HP installation software, and restarted the print spooler in Admin Tools / services. HP software successfully locates the wireless printer, and window pops up for test page. I click and get the "print spooler not running." Nothing happens.

I restart the spooler, refresh the printer devices page, and nothing. I can then go back into the spooler and see "started." Just to make sure, click on restart, same status shows, close window and try to print; get the same spooler error message.

A second issue might be an old PDF I wanted to print, and now cannot delete from the default printer no matter what I try to do. How can I find and clear the printer job?

Anyone have an idea what is the problem(s) ?


My System SpecsSystem Spec
23 Jul 2012   #2

64-bit Windows 10 Pro

Hello Codeguy, and welcome to Seven Forums.

You might see if using the tutorial below to clear and reset the print spooler may be able to help.

Print Spooler Queue - Clear and Reset

Hope this helps,
My System SpecsSystem Spec

 HP printer re-install is no-go--err: print spooler keeps shutting down

Thread Tools

Similar help and support threads
Thread Forum
USB Printer Problem - spooler empties but no print
I have a USB printer on my Windows 7 Pro 64 bit desk top. It has worked fine for almost three years. Last the first two print jobs after boot up printed fine. The third, fourth etc. hung up in the queue which I manually emptied. Today the queue no longer stalls - rather it appears to empty...
Hardware & Devices
All Print Drivers Disappeared, Print Spooler Quits (7 Pro, 64-bit)
I've been using various print drivers for various locations with success for a month with my new laptop. Today, all drivers gone. Loading new ones doesn't work. Print spooler is not "started;" it starts successfully, then is not "started" next time I look. Other possibly relevant information: HP...
Have to stop/start Print Spooler to get documents to print?
(Windows 7 Home Premium 64-bit, HP LaserJet CP1215) When printing from Word (or any other normal application) the documents just sit in the print queue with Status = "Error - Printing". If I stop, then re-start the Print Spooler service, they then print. Strangely enough, this does not...
Hardware & Devices
Printer spooler keeps stopping and printer drivers keep disappearing
I use Windows 7 Professional 64 bit. My problem is: Whenever I try to print something (word, pdf, or any other file); printer spooler stops working and when I check the “Devices and Printers” all the printer drivers seem to be disappeared. I checked the “Print Spooler” in the “Services” tool;...
Print Spooler issue- Don't let me install a printer
I can't install my brother printer model dcp-165c because the print spooler service keeps on crashing. will somebody help me out to repair fix or reset the spooler's settings? have tried different steps found on the web but no luck :cry:
Performance & Maintenance
Printer Service Spooler keeps shutting down
My printer service spooler will not stay running. Everytime I start up my laptop, the spooler is not working and I have in to Services and restart printer spooler service (I have a canon mp780). Both the fax and printer are services are set to Automatic but I still have to restart the priinter...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App