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Windows 7: HP Deskjet D2400 Series Printer Compatibility

30 Jul 2012   #1
Larraine

Windows 7 Ultimate 32 bit
 
 
HP Deskjet D2400 Series Printer Compatibility

My printer's power button always blinks and everytime i start printing, it always says that the printer is offline and the active printing documents are all paused whereas when i check it in Devices and printers, it can read the printer and when i troubleshoot it, it states that the printer is off. i don't know what's the problem because it only started when i upgrade my o.s to windows 7 but when i bought that printer i was using windows xp.... it turned out that i encounter this kind of problem when i'm using windows 7 but i also encounter this when i used windows xp but not that serious to the extent that it's not printing at all.
By the way, i've been using this printer for more than 3 years. Thanks and hope you can help to solve this problem. ^^


My System SpecsSystem Spec
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30 Jul 2012   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Checking out HP's support/driver download site for that printer there seems to a few models of that printer. Have you uninstalled the printer driver and software and reinstalled it using, if available, windows 7 software and drivers.

Looking further, it seems all the listed printer models all have windows 7 versions. Do you have the right bit version installed?

http://h20000.www2.hp.com/bizsupport...riesId=2510721
My System SpecsSystem Spec
30 Jul 2012   #3
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

Go to Start/Devices and Printers. Make sure you have a check mark on your printer of choice. If not right click on it and select as default.
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30 Jul 2012   #4
Larraine

Windows 7 Ultimate 32 bit
 
 

i did... i find a driver for the windows 7 and installed it,,... but unfortunately same problem occurs,,... too bad it can't read my colored ink cartridge and also states that my black ink cartridge is in low level, but i just re-filled it last month... ????
My System SpecsSystem Spec
30 Jul 2012   #5
Larraine

Windows 7 Ultimate 32 bit
 
 

it has a check on it.... but everytime i troubleshoot it, it always says that my printer is off and i need to turn it on,.. but my printer is really on... ????
My System SpecsSystem Spec
30 Jul 2012   #6
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

If both ink cartage's don't have the proper amount of ink you printer will not work. Sometimes DIY filling of ink cartage's and not replacing them will cause this problem also.
My System SpecsSystem Spec
30 Jul 2012   #7
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
If both ink cartage's don't have the proper amount of ink you printer will not work. Sometimes DIY filling of ink cartage's and not replacing them will cause this problem also.
Very true...ran into that problem myself a few years back. I would only refill 3 times then buy a new cartridge.
My System SpecsSystem Spec
30 Jul 2012   #8
Larraine

Windows 7 Ultimate 32 bit
 
 

oh... okay i see now.. thank you guys for the info and will try it out if it works ^^ XD
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 HP Deskjet D2400 Series Printer Compatibility




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