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Windows 7: Keyboard and mouse won't work on welcome screen

12 Aug 2012   #31

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64

Fantastic, it's always the simple things. Glad it's working again please update drivers and anything else you can think of.

My System SpecsSystem Spec
12 Aug 2012   #32
Layback Bear

Windows 7 Pro. 64/SP-1

When you had your new keyboard plugged in and rebooted Windows 7 picked up the new keyboard and installed the proper driver. Now install the proper drives for the other keyboard and mouse and do the same thing. Please follow the instruction that came with your USB wireless mouse and keyboard. Rebooting a computer does a lot of nice things. I didn't ever ask, what kind of wireless mouse and keyboard do you have?
My System SpecsSystem Spec

 Keyboard and mouse won't work on welcome screen

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