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Windows 7: Hp Mediasmart Webcam Problem

13 Sep 2009   #1

Windows 7 Professional Build 7600
Hp Mediasmart Webcam Problem

Hey everyone. First off I would like to say, I'm new to the forums so i'm sorry if this thread is located in the wrong place. So to get to the point...

I recently purchased a new hp dv6z laptop and decided to upgrade to windows 7. I now am currently running windows 7 professional, which is working very smoothly and fine. I only have a couple of problems but they are all minor - except for my webcam. I have a hp mediasmart webcam (built in) that is not working at all. I have a windows.old folder that contains the webcam application but when i try to open it, it starts to load up and then gives me an error message saying "Hp Mediasmart Webcam has stopped working."

I have looked for new drivers for my hp webcam but it keeps giving me this link Download HP Drivers I install this program and it says that i have the most recent drivers downloaded.

Is there any hope for my webcam to work or will i just have to deal without it? Thanks for all your help guys/girls!

My System SpecsSystem Spec
13 Sep 2009   #2

Windows 7 Ultimate RTM

The Microsoft Update should offer an update within a day or so for a "Sonix Streaming Media YooStar" webcam which should work or you can probably get it from HP by going to this link: Sonix Camera Driver - HP Business Support Center

Good luck.

Jim P.
My System SpecsSystem Spec
13 Sep 2009   #3

Windows 7 Professional Build 7600

hmmm. i run the .exe and then run the install wizard and as soon as it starts to install i get an error message saying "The HP webcam has not found! Please plug in the HP webcam and then run the installation again"....Close, but no cigar. I'll keep checkin my updates and online to see if i can find anything else that might help. Thanks anyways though!
My System SpecsSystem Spec

13 Sep 2009   #4

Microsoft Community Contributor Award Recipient


Hi and welcome to the SevenForums, ON3i11S.

You need to download this software / driver package. Install it in compatibility mode choosing Vista Service Pack 2.

My System SpecsSystem Spec
13 Sep 2009   #5

Windows 7 Professional Build 7600

Thanks so much! its working perfectly now! You my friend, are a god of Windows 7
My System SpecsSystem Spec
13 Sep 2009   #6

Microsoft Community Contributor Award Recipient


You are welcome. Nice it works.

My System SpecsSystem Spec
30 May 2010   #7

Windows 7
Burning Web cam videos?

How do you burn your webcam videos? If you can?
My System SpecsSystem Spec

 Hp Mediasmart Webcam Problem

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