Phantom drives appears and false WPD driver error message

Hi
I have a strange problem on my PC.

Since window seven 32 bit, clean install, it seem to have phantoms drive

I tried everything, 9antirisu software and so on, reinstall and so.

This was a clean install.

On system manager, in disk I have 4 « ! » error message saying
“Systemfile driver problem WPD”, then “error code 10”
But there are no drives!

I reinstall the driver and so search all the solutions on the net, reset, and still get these exclamation points in Device Manager.
uninstalling from Device manager do nothing, it reappears soon, I may deactivate, but that’s all.

I tried to go in “system management!, and supress the letter sand delete the phantom drives (regular and formal way), If I do so, I got the exclamation mark in device manager.

Or I can attribute letter to them, then no more exclamation mark in device manager… But then also, when I look in Computer, I see all the useless phantom drives (named W, X, Y and Z to this point)

The point is I can use USB drive, i have usually 4 externals drives or USB attached, and they works smoothly.

So this is mainly an annoyance in « Device manager » or in » Computer », but how could I settle it.

I try a “repair install” (without the external drive and USB devices on, of course),
I tried many solutions on the net for this WPD problem, but most don’t apply as my USB drive and flash work well.
And the allegedly “Fix it solution” from Microsoft do loops after loop without any success.

A solution would be so appreciated.

Sorry for my English (I am French)
Marie

PS : I was not sure choosing the thread topic (!)

Hi,
No this is a desktop.

It had been done, of course ( among the first sept I tried )without any result.
I also tried do that witd "devce manager" and with "administrative tool "drive manager", rebooting and so. I did aslo "hard" rebooting, device awant, but no result.
I think that the solution should be in "drive mangager"... But everything I tried fail.

Marie

Hi
It is done.
Let me recall that prior to Window Clean install (last month) these "drive" were fine.

One think : I deleted the name of the HP restaure partition, and rename some drives I use ofter with disk management(that was beforde the clean install)

Thank you,
Marie

Hi Karlsnooks
And thank you for your interest.

I have 4 Go of ram (the max for 32 bit), wich leave 3,24 Go Physical, (46% use)
and 6,48 Go virtual ( 4,86 avalaible)

Fior the problem, usb devices are working, external hardrives, external flas and so.
the problem is mostly the unexistent drive show in disk management (or the exclamation maark in device manager).
And that Window don't boot if one of the external drives (the H one) is pluggeg in the USB. (others drives don't do that)
When H drive is unplugged, everything work, and H it is acessible and working if plugged after boot.

Here are the screen shots
1 - disk manager part 1 as usual
2 - disk manager part 2 (unable to capture the whole lower part in one screenshot).
3- disk manager with all usb drive disconnected. (you still see unexistant drives 1 to 4)
4 - screen shot of My Computer with the phantom disks, and device manager errors.

For the last one, usually all the 4 fantom disks appear in My PC, unless I remove their attributed letter in disk manager.
To show the problem, I removed the the letter from W and Y whos images dissappear from "My comuter", but then create error (exclamation point) in device manager.
To show again, I uninstalled W which reisntalled itself and make again an exclamation point as you see.
And I desactivated Y which stay so (arrow mark)

Usually all drives are alike, but I wanted to show the differents options.
The problem is mostly these disk impossible to remove from disk manager and which appera as 4, 5, 6 and 7 and are pointless.

Thank you so much for your time and expertise!

Marie