asus & tigerdirect says I have integrated bluetooth. I can't find it


  1. canuckythe
    Posts : 10
    Windows 7 Home 64bit
       New #1

    asus & tigerdirect says I have integrated bluetooth. I can't find it


    Bought the computer from tigerdirect today, Asus K55-DB71-CA.
    Here's the site from asus:
    ASUS - Notebooks- ASUS K55A

    Here's the site from tigerdirect:
    Buy the ASUS 15.6 Core i7 500GB HDD Laptop at TigerDirect.ca

    They both say I have bluetooth integrated. However it's not in my control panel, I can't find it in my device driver... What's going on?? I don't see a bluetooth activate key or button that I can press, no bluetooth light...
    Please please help out thank you.
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  3. Sardonicus
    Posts : 1,996
    Windows 7 Home Premium 64 bit
       New #2

    I'm not sure if it's enabled by default.
    You may have to enter the BIOS and enable it.
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  4. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #3

    What are you trying to install on your computer that requires bluetooth?
    It should show up when its needed. Bluetooth is in the bios that allows you to use bluetooth (in my case mouse and keyboard) if you have something that needs it. It's kind of like a driver, you don't see it until you need it. It sit and does nothing until then.
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  6. derekimo
    Posts : 17,322
    Win 10 Pro x64
       New #4

    From your manual...
    Attached Thumbnails Attached Thumbnails asus & tigerdirect says I have integrated bluetooth. I can't find it-capture.jpg  
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  7. canuckythe
    Posts : 10
    Windows 7 Home 64bit
    Thread Starter
       New #5

    If it's disabled from my bios will control panel show it? Cuz right now it doesn't and the hotkey for bluetooth doesn't work. Ya derekimo I saw that. I am never sure what selected models Asus meant... When I pressed the hotkey all I have is disable/enable wifi... Did tigerdirect cheap out on me or somethin? Cuz it says so on their website.
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  8. derekimo
    Posts : 17,322
    Win 10 Pro x64
       New #6

    Look in device manager, under network adapters.
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  10. canuckythe
    Posts : 10
    Windows 7 Home 64bit
    Thread Starter
       New #7

    atheros ar9485 wireless network adapter
    realtek PCIe GBE Family Controller
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  11. derekimo
    Posts : 17,322
    Win 10 Pro x64
       New #8

    Maybe you need the Atheros bluetooth driver on the downloads page.
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