new <bad hard disk> errors, pics attached


  1. Posts : 33
    Windows 7 Home Premium 64
       #1

    new <bad hard disk> errors, pics attached


    Been battling this Dell Inspiron 1545 laptop on and off for couple months now. This is my most recent post, which ended up being solved because I purchased a refurbished hard disk from a reputable online retailer. I activated the new Windows 7 Home Premium 32 bit software over the phone and I was off and running. Two days later, it started acting funny. It would shut off suddenly. Finally I had to run startup repair muiltiple times and it said it couldn't be fixed with startup repair. The following are the pics I took of the error boxes:







    If it is indeed the "new" refurbished hard disk I can still return it for another one. Does that appear to be the problem to you?
      My Computer


  2. Posts : 33
    Windows 7 Ultimate SP1 x64
       #2

    download and install (if you can) CrystalDiskInfo (free) CrystalDiskInfo - Software - Crystal Dew World this will give you all the refurbished disk related answers you require .....
      My Computer


  3. Posts : 33
    Windows 7 Home Premium 64
    Thread Starter
       #3

    I can't get on line with the laptop but is it something i can download to flash stick using my desktop and run in the damaged laptop?
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    in recovery environment->command prompt:

    Code:
    chkdsk/f  q:
    post results

    Replace Q with actual drive letter

    Code:
     
    diskpart
    list vol
    exit
    look at the sizes and drive letters. Now you know drive letter of win7
      My Computer


  5. Posts : 33
    Windows 7 Ultimate SP1 x64
       #5

    thomis said:
    I can't get on line with the laptop but is it something i can download to flash stick using my desktop and run in the damaged laptop?
    there is a portable version: CrystalDiskInfo Portable | PortableApps.com - Portable software for USB, portable and cloud drives but I believe the only solution is to remove the damaged laptop HDD, place it in a Hard Drive Dock and connect the Dock to your desktop for HDD testing.

    Probably more money/effort than the situation is worth.

    Best advice: RMA the damaged laptop HDD. If you can't run Windows you have nothing to lose.....
      My Computer


  6. Posts : 33
    Windows 7 Home Premium 64
    Thread Starter
       #6

    "Best advice: RMA the damaged laptop HDD. If you can't run Windows you have nothing to lose"

    RMA means?
      My Computer


  7. Posts : 936
    Windows 7 x64
       #7

    Return merchandise authorization. Or Return to manufacturer.
      My Computer


 

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