problem in laptop fingerprint


  1. Posts : 54
    Windows 7 Ultimate X86
       #1

    problem in laptop fingerprint


    i have a laptop dell vostro 1520 model
    i can't enable fingerprint device even i trying search at dell.com and google.com but no results!

    i could it enable but any acting even aren't icon to conrol panel

    how i must enable it?
    Attached Thumbnails Attached Thumbnails problem in laptop fingerprint-image1.jpg  
      My Computer


  2. Posts : 264
    Windows 7 Enterprise x64
       #2

    Hi Hesam,

    You can download the DigitalPersona Fingerprint Reader from the URL mentioned for Win 7 X64 :http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/vostro-1520?driverId=R260116&osCode=W764&fileId=2731112736

    However, if you have any other version of operating system click on the URL mentioned and select the appropriate OS and download the Fingerprint Reader driver : http://www.dell.com/support/drivers/us/en/19/Product/vostro-1520

    Please do share the results
      My Computer


  3. Posts : 54
    Windows 7 Ultimate X86
    Thread Starter
       #3

    dear debbie
    it file that said to me,it Necessarily working for windows 7 32 bit.
    thanks
      My Computer


  4. Posts : 264
    Windows 7 Enterprise x64
       #4

    Hi Hesam,

    I want to confirm if that worked for you or not? Were you able to install that file?
      My Computer


  5. Posts : 54
    Windows 7 Ultimate X86
    Thread Starter
       #5

    debbie dear

    please wait for 2 or 3 day because my laptop was damaged.

    i will my laptop to a repairer during 2 Future then i say to you
      My Computer


  6. Posts : 264
    Windows 7 Enterprise x64
       #6

    Hi Hesam,

    No problem, let me know when you want my help.
    Have a Good Day :)
      My Computer


  7. Posts : 54
    Windows 7 Ultimate X86
    Thread Starter
       #7

    hi debbie
    i received from my repairer,now i have a windows 7 32bit.
    can you get me fingerprint file for windows 32bit from site dell.com
      My Computer


  8. Posts : 264
    Windows 7 Enterprise x64
       #8

    Hi Hesam,

    You can download the DigitalPersona Fingerprint Software from the URL mentioned: Drivers and Downloads | Dell [United States]

    Let me know if that works.
      My Computer


  9. Posts : 54
    Windows 7 Ultimate X86
    Thread Starter
       #9

    hi debbie
    i installing it but After a few moments window shown that said to no install
    Attached Thumbnails Attached Thumbnails problem in laptop fingerprint-1.jpg  
      My Computer


  10. Posts : 264
    Windows 7 Enterprise x64
       #10

    Hi,

    Try installing the software from this URL: Drivers and Downloads | Dell [United States]
    and if possible try running the Windows Updates before the installation of the fingerprint software.
      My Computer


 

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