Keyboard Problem

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  1. Posts : 4
    Windows 7
       #1

    Keyboard Problem


    I have a fresh install of Windows 7 "release for production" version with a Microsoft Wireless Laser desktop 6000 keyboard and mouse combo. Under XP it worked perfectly but under W7 the numeric pad doesn't work. I've tried removing the driver and reinstalling with no luck -

    Help!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    rsi

    could you go into search type device manager. look for the keyboard driver. Is it working properly. Are there any "unknown devices" (one with yellow triangle on it)?

    Ken
      My Computer


  3. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #3

    What do you mean by "the numeric pad doesn't work"? Is the NumLock on?
      My Computer


  4. Posts : 1,797
    Windows 7 Ulti. x64
       #4

    Did you try changing batteries?
      My Computer


  5. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #5

    I suggest to check with the On-screen Keyboard whether the function works at all. If it does, then you have a keyboard/driver problem. The On-screen keyboard you should find in All Programs > Accessories > Ease of Use.
      My Computer


  6. Posts : 4
    Windows 7
    Thread Starter
       #6

    OK - let me answer all the suggestions:

    zigzag3143: I do have 1 item which I'm not sure what it is - under Other devices - unknown device - all the k/b, mice & pointing devices show OK

    Dwarf - yes the Num Lock is on - I toggle back and forth but I still can't type a number (I do hear the beep when toggling thru the speakers)

    myzr7 - yes

    whs - I did as u suggested but in the display it doesn't show the number pad - just over to that area.
      My Computer


  7. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #7

    On the On-Screen Keyboard click Options and then from the menu that appears check the option Turn on numeric key pad and then click OK.
      My Computer


  8. Posts : 4
    Windows 7
    Thread Starter
       #8

    Dwarf - BAM - it worked!

    Thanks a million.....
      My Computer


  9. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #9

    Are you using the latest driver?

    32-bit Microsoft Mouse and Keyboard Hardware - Download Software
    64-bit Microsoft Mouse and Keyboard Hardware - Download Software

    Remember to restart after installing.
      My Computer


  10. Posts : 4
    Windows 7
    Thread Starter
       #10

    Well - all was working but I took your advise and upgraded my drivers from 6.1 to 7.0 now it doesn't work I did mention before I could upgrade I needed to uninstall the previous version which I did but that was for IntelliPoint - IntelliType was never a app that was installed. I went ahead and installed both and like I said - not it doesn't work.
      My Computer


 
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