Installed 8GB memory card and have issues.

PCI slots are not RAM slots...
You can travel to Crucial.com and run the online scanner and it'll tell you exactly what type and capacity of RAM that PC can use.

Personally i think it's the wrong RAM

Yes, and for one example, there are several different kinds of i7 processors with different socket types, though it was listed in the first picture you posted, so for your System Specs you could list it as i7-2675QM. I wouldn't bother listing the speed unless it's different from normal and you wanted to show an overclock, or similar.

It's a laptop. And from this,

Maximum RAM in 700Z5A

it only has one available ram slot, with the other stick being soldered to the motherboard.

No success. I restored back prior to installing the 8GB memory card. Before the restore, I reinstalled the original 6GB memory card. After booting up, windows experience index noted new hardware and asked for a windows experience rerun… before running, the numbers (see below) were where they were before I installed the 8GB card. After the run, the numbers (in the snip) were again lower and it lists I have 4GB of memory.
Before installing 8GB memory:
7.5
7.5
6.5
6.5
5.9
I’m not experienced in problems such as this with computers.
Dennis

Layback Bear said:

Wrong ram is a possibility as Patio has posted. That is why I request motherboard specs put in the OP's ((My System Specs)). along with other needed information.
I do not Google around looking for OP specs or jump from post to post trying to piece them together.
This picture might help on your msconfig/boot/advance.

Have a nice day.

In my profile I have (My System Specs) listed... I sure did not expect you to jump around via Google etc looking for (My System Specs) when I belive that I posted enough info.

Dennis

Another option as speccy may be innacurate would be to run the online scanner at Crucial.com...
It'll tell exactly what type and capacities that PC can use.

I'm repeating myself as you didn't say if you tried this or not.

patio said:

Another option as speccy may be innacurate would be to run the online scanner at Crucial.com...
It'll tell exactly what type and capacities that PC can use.

I'm repeating myself as you didn't say if you tried this or not.

I ran the Crucial scanner and it came up with 4GB, but the Intel Mobile is not what I entered. I entered Samsung, NP700Z5A-S04US. I recall runing the scan when I ordered the 8GB from Crucial a few weeks ago. What I dont understand is why does my system keep showing I have an 4GB when I install either the orginal 6GB or the 8GB?.. as mentioned above in a post, I only have 1 ram slot and the other 4GB card is hard wired to the motherboard. I'm going to place a landline with Crucial tomorrow.

Thanks for your input!
Dennis

I see where I messed up… Samsung claims this laptop is capable of 8GB max… 6GB is standard, 4GB is hardwired on motherboard, 2GB in the slot. I installed an 8GB card which exceeds the RAM max.
Sounds like something in the motherboard or elsewhere quit working after I installed the 8GB card. Maybe the hardwired 4GB RAM is the only card working?
Does this make any sense?