New
#1
Connecting to a smart phone
Received an iPhone 4 S. D/loaded iTunes (for 64bit) and installed.
Connected phone via usb port.
iTunes does not show phone icon; no connection or synchronisation can occur.
I have spent ages looking on the Apple site (boy they are tricky over there!) and the trouble shooter offered didn't help.
This must be a common problem, other must have come upon it.
As far as I can tell it's a conflict problem possible with anti virus (MSE).
What I don't know how to do is: -properly test the usb port (which works fine for remote mouse plug in, any temporary flash drives via a hub) and
- test for what is preventing the two from recognising one another.
If you have met this problem and can recommend a way to address it then 3 hearty cheers!