Problem with WD external HD

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  1. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #11

    1. Plug the external HDD into two or more PCs ( as many as you can :) ). If you are lucky, one of them may recognise the drive partition and you may be able to copy data. Sounds strange and quixotic? Have a look here: Doesn't show external drive anymore but visible in the disk management

    2. If it does not help try Test Disk.

    If it can find the partition, pressing the P or List and then ENTER can show you the files and folders which you may copy to another drive. ( Please read the available commands in the DOS Window).

    You may also rewrite the partition table.

    Regain a lost drive using Test Disk - An Illustrated Guide
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  2. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #12

    jumanji,

    I never cease to be amazed by the knowledge of folks on this site - thank you for a wonderful guide.

    I was reluctant to suggest trying another PC until it could be determined that the External disk did not contain malware. But that is up to the user - I did notice that the version of Windows might make a difference too (XP or Win7)

    I do have a question re: Test disk - comments made by others on your thread seem to point to various "versions" of Test disk; comments on UBCD and Parted Magic in particular. I checked your reference in post# 1 and it seems to be fairly recent, so my confusion probably stems from UBCD and Parted Magic. It seems as though much of this is Open source and has been incorporated in a number of offerings. Is one a better option than the other or is it a matter of personal preference?

    This is a great disk reference and I will certainly use it when necessary.
    For other users reading: I don't mean to confuse the issue, jumanji is the go-to reference on this. Follow the instructions given in the "Regain a lost drive..." thread and ignore my question. If there is helpful information to be gained from my question, I'm fairly sure jumanji will post it here.

    I also see that the WD disk utility was referenced in that thread. I've used that on my own drive with limited success - most of the times it told me everything was fine. I think the Test disk utility will provide better diagnostics and hopefully recovery.

    Bill
    .
      My Computer


  3. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #13

    Bill I was just wondering too perhaps Speccy or SIW could come up with the drive info as both tend to spit out enormous lists of specs including the drive (or whatever) including details which are a mystery to me.

    See pics of my data HDD one is Speccy and the other SIW - would these be of any use to find what is being looked for?
    Attached Thumbnails Attached Thumbnails Problem with WD external HD-hhdd.png   Problem with WD external HD-hhddsiw.png  
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  4. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #14

    John,

    I'm not sure if Speccy or SI would read the USB drive info - WD Diags or Test disk are probable better geared to this.

    Eli, are you still working on your friend's drive or are you in out saving water?

    Bill
    .
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #15

    Slartybart said:
    John,

    I'm not sure if Speccy or SI would read the USB drive info - WD Diags or Test disk are probable better geared to this.

    Eli, are you still working on your friend's drive or are you in out saving water?

    Bill
    .
    Yeah Bill you are right as you can see in pics.

    Plus thanks for that jumanji tut mate that is so good
    Attached Thumbnails Attached Thumbnails Problem with WD external HD-card.png   Problem with WD external HD-card2.png  
    Last edited by ICIT2LOL; 17 Oct 2012 at 00:31. Reason: Addition
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  6. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #16

    It is always better to download the latest stable version of Test Disk, and use it.

    http://www.cgsecurity.org/wiki/TestDisk
      My Computer


  7. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #17

    Hum jumanji is there a secret to get it to run as I have downloaded it but nothing seems to ant to run.

    The other thing was that the 64bit is only available in beta version?
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  8. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #18

    No secrets whatsoever. I just ran it on my 32 bit Windows 7 Ultimate just a few minutes back. The screenshot below showing my Internal HDD(RAID 0) and the external Maxtor one touch.

    Problem with WD external HD-18-10-2012-08-43-55.jpg

    No idea about 64bit. Later in the day I shall try it on my 64 bit lappy and let you know. ( Not for the next 10hrs or so. 10 minutes to go for the opening bell of the stock market.:))
      My Computer


  9. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #19

    I ran the same TestDisk version 6.13 downloaded afresh and unzipped to my pendrive on my 64Bit Windows 7 Home Premium. No problems. Screenshot below.

    Problem with WD external HD-capture.jpg

    So the stable version works both on 32 bit and 64 bit Windows 7.
      My Computer


  10. Posts : 2,073
    Windows 10 Pro 64-Bit
    Thread Starter
       #20

    I'm sorry guys something came up. To update you guys, my friend decided to buy a new external HD and took the old one from me. :)

    I appreciate your help guys. I've learned a lot from your suggestions.

    Thanks a lot. :) am gonna mark this thread as solved.
      My Computer


 
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