Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Secondary Hard Drive being lost when primary is busy.

10 Apr 2013   #11

Win 7 x64 Professional
Update And Solution....


I've re-opened this thread to post an update and a solution in the hope that it may help others in the future. A few weeks after my last post the system started to show the problems again with the disk disappearing. I tried numerous things, including running chkdsk on the 1Tb drive (took over 24 hours). Yet still the problems persisted, I even upgraded the motherboard and processor in an attempt to see if that would cure the problem.

In the end the problem turned out to be an extension to Windows explorer which under the original hardware caused the disk to drop out. Under the new hardware the disk just became inaccessible for an extended period. Using a combination of ProcessExplorer and the Resource monitor from Task Manager I was able to identify the problematic addin, in my case the problem was caused by Acronis's Shell Extension (tishell64.dll). Using ShellEXView I was able to disable the extension and the problem vanished. Enable the extension and its back.

I'll leave this opeen for a few days in case there are any questions, and then I'll mark it as solved.


My System SpecsSystem Spec

 Secondary Hard Drive being lost when primary is busy.

Thread Tools

Similar help and support threads
Thread Forum
Partition Manager. Primary Boot Partition as Secondary Drive.
I loaded a hard disk formatted as a Windows Primary Disk onto my SATA controller. The BIOS sees the disk. In this case I want to load the new disk as a secondary drive (of course I have booted with a different hard disk). I load the Partition Manager and inside I find that the partition manger does...
Hardware & Devices
Hard Drive seems always busy, busy, busy
Hey guys, I posted this also on as I'm trying to find a definite solution to my HDD issue. Hoping to find some potential solutions here as well. ------ ...
Hardware & Devices
Secondary hard drive disappeared after install of Blu Ray DVD drive
Hello, I hope someone can help me with an issue I've just come across. I bought an LG BH14 Blu Ray DVD drive to replace my old LG drive. I unplugged my pc, pulled out the old unit, disconnected the two wires, connected them to my new unit, and popped it back in. Too easy, right? After...
Hardware & Devices
Using a secondary drive with 64bit when primary is a 32bit
So earlier this year I constructed my first computer, which I sunk about 2k into and made fantastic :). But, having no experience, I installed a 32 bit Windows 7 OS, thereby limiting my available RAM. Since I am a gamer, this is a bit of an issue. Now I have a new SSD, and I was wondering if I...
Hardware & Devices
Installing old primary drive in new computer as secondary drive
My wife has bought a new Dell XPS 8300 as her HP is four years old. The new machine has Windows 7 Professional already installed. Is it possible to remove the original primary disk from her old machine and install as a second drive on the new one? Will we have to remove Windows 7 Professional on...
Installation & Setup
lost access to my secondary hard drive
for some reason last nite when i was done using my computer i left it on, and came back to it this morning. i couldnt engage it from sleep for some reason. when i held a button on my keyboard, i saw the hard drive light come on and stay on, same for the computer activity. since it didnt start... ...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:53.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App