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Windows 7: Plug and Play disable my USB devices

24 Sep 2009   #1
breeZy

Windows 7 Ultimate 32bit
 
 
Plug and Play disable my USB devices

this problem is getting annoying..

i have to keep system restoring to a point where my keyboard and mouse which are both USB work in the beginning when windows 7 loads up... that is until Plug and Play tries to install the devices.

after window is done installing and say it have been successfully installed both keyboard and mouse stop working. restarting does not help.

any help is greatly appreciated! thanks


My System SpecsSystem Spec
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24 Sep 2009   #2
Lordbob75

Windows 7 Ultimate x64, Mint 9
 
 

What the heck kind of KB and mouse are you using? Plug and play is your friend....

~Lordbob
My System SpecsSystem Spec
24 Sep 2009   #3
Antman

 

This should be interesting. System specs please.
..
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Attached Images
Plug and Play disable my USB devices-0-usercp1.png Plug and Play disable my USB devices-0-usercp2.png 
My System SpecsSystem Spec
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25 Sep 2009   #4
breeZy

Windows 7 Ultimate 32bit
 
 

i'm using a dell KB and optical mouse. after i installed windows 7 ultimate 32 bit they both were working perfectly.. until after windows was installing the device they both stopped working
My System SpecsSystem Spec
25 Sep 2009   #5
breeZy

Windows 7 Ultimate 32bit
 
 

sorry for the comment
My System SpecsSystem Spec
25 Sep 2009   #6
Antman

 

The first test - are they powered? The lights will be on or off.

Regardless, I would uninstall both devices in Device Manager and boot.
My System SpecsSystem Spec
25 Sep 2009   #7
Lordbob75

Windows 7 Ultimate x64, Mint 9
 
 

Quote   Quote: Originally Posted by breeZy View Post
bump
Hey, relax. We will help you out. This is not a paid help site, we sacrifice our time and experience for free. You will usually get a response with 24 hours. Some of us have lives outside of these forums. I have school, or I would have replied.

~Lordbob
My System SpecsSystem Spec
25 Sep 2009   #8
breeZy

Windows 7 Ultimate 32bit
 
 

haha sorry it's just been frustrating that i haven't use my desktop in days. and i searched around, doesn't seem like others have the same problem

nevertheless thanks for the responses guys, the power are on for both keyboard and mouse when i start up the computer. but even if i uninstall the devices through device manager and boot it again .. they both work until .. plug and play installs and it stop working
My System SpecsSystem Spec
25 Sep 2009   #9
torrentg

7600.20510 x86
 
 

Turn off computer. Remove mouse. Reboot and see if the keyboard installs and functions well. If it does, turn off computer. Attach mouse. Start computer. See if that functions well now.
My System SpecsSystem Spec
26 Sep 2009   #10
breeZy

Windows 7 Ultimate 32bit
 
 

i just tried that and it still didn't work.. the power of the keyboard is on and im guessing the mouse also until plug and play say it's successfully installed and both stop working

thanks for the response thoug
My System SpecsSystem Spec
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 Plug and Play disable my USB devices




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