Hard Drives Disappear

Tom: please post a screen shot of your Disk Management

Please also publish a Speccy report (file menu -> publish after Speccy gathers all info)

Is this an Asus machine or did you build it?
If Asus, please include model in your specs, otherwise indicate that it is home built.

Thanks,

Bill
.

Tom,

Please run Speccy again and this time, don't save the report... publish it from the Speccy file menu.
Copy the URL Speccy gives you, then
edit your post# 3 (Speccy text output) and delete the Speccy text report
Type something like Here's my Speccy output and link that text to the URL Speccy gave you.

There are two reasons for doing it this way
1) Privacy - Speccy strips out stuff before posting on the Piriform server
2) Readability.

Thanks

Hi and Thanks for the replies,

I want to be clear that the SSD boot drive never falters only the other two. I built this machine and the specs you requested are here.


This was done on 11/6/2012 on the Win 8 VHD:


Thank you again......Tom

P.S. I changed the sata cables out and the drives are working now; for how long is the question.
PPS: The new cables didn't help. The drives disconnected in about a hour. I unplugged them and plugged them back in and they have been working so far (about 24 hrs.)

Tom: Your Speccy report is from your boot into Win8. Please indicate whether this is a Win8 or a Win7 issue.

Please describe how the drives are cabled to the Asus M4A785TD-M EVO mobo


Please also provide a Disk management screenshot as previously requested
close the action pane and the navigation pane, then maximize the window - thanks

Tom, since this is Sevenforums, please boot into Win7 and we'll work that issue. If you also experience the problem when you boot into Win8, post on Eightforums.com. But let's see if we can't solve it on the main OS.

Your drives are listed in Speccy as

Standard Dual Channel PCI IDE Controller
ATA Channel 0
--> _NEC DVD_RW ND-2500A ATA Device
--> TSSTcorp CD/DVDW SH-S182M ATA Device

ATA Channel 1
--> WDC WD3200AAKS-75L9A0 ATA Device
--> WDC WD5001AALS-00L3B2 ATA Device

And while you're at it, please provide a new Speccy report when booted into Win7 - thanks

Great Tom,

Just to be sure
Disk 1
- New Volume D:\

and

Disk 2
- New Volume G:\
- New Volume J:\

are both storage disks, you do not boot from those drives - correct?

Those drives need to be set inactive if only used for storage.
Only Disk 0 - SSD (C:\) should be active.

The following commands are based on the Disk Management screen shot you posted. Do not change the drives or it will invalidate the commands given below. When you're done - post a new disk management - thanks

In an elevated Command Prompt (right click, run as administrator)

diskpart

list disk
select disk 1
list disk

list part
select part 1
list part

inactive
detail part

list disk
select disk 2
list disk

list part
select part 1
list part

inactive
detail part

exit

---

You say you enabled AHCI and have been running stable. Take a look at this tutorial on AHCI,
but DO NOT change anything. Your system is stable for the moment.

Marking the two storage drives inactive won't destablize it, but mucking around in BIOS at this point might.

After I see the new Disk Management image and everything looks good, I'll ask someone to look at the AHCI configuration with you.

Oh and thanks for the additional information, it does help. You're doing great, kid

Bill
.