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Windows 7: Is my External hard-drive faulty?

16 Nov 2012   #1
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
Is my External hard-drive faulty?

Hello guys,

When I plug in my 80GB External HD USB drive it turns all other devices off etc and doesn't work. Is it faultly?

My System SpecsSystem Spec
16 Nov 2012   #2
Microsoft MVP

Windows 7 Ult. x64

What other devices are turned off?
My System SpecsSystem Spec
16 Nov 2012   #3
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.

It turns off all other USB devices, like wireless keyboard and usb mouse etc.
My System SpecsSystem Spec

16 Nov 2012   #4

Windows 8.1 Pro RTM x64

Quite possible, Carl. The first thing to do would be to try another USB cable and see if that makes any difference (unlikely, but worth a shot). If still no go, then you need to transfer the drive itself into a new enclosure as the USB/SATA (or USB/IDE) interface in your existing enclosure has failed. I've had this happen to me, only my drive was being intermittently recognised and it didn't cause my other USB devices to stop working. Just make sure that you get an enclosure to suit the type of drive, SATA or IDE.
My System SpecsSystem Spec

 Is my External hard-drive faulty?

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