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Windows 7: How to identify device in error?

27 Sep 2009   #1
Guy Scharf

Win 7-32, XP Pro-32
How to identify device in error?

I am seeing Event 11 errors in my system log. How can I determine which device this error refers to? In this case, how do I determine what "Ide\IdePort5" refers to?


Log Name: System
Source: atapi
Date: 9/27/2009 4:49:07 PM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Orca
The driver detected a controller error on \Device\Ide\IdePort5.
Event Xml:
<Event xmlns="">
<Provider Name="atapi" />
<EventID Qualifiers="49156">11</EventID>
<TimeCreated SystemTime="2009-09-27T23:49:07.540390100Z" />
<Security />
<Binary>0000100001000000000000000B0004C002000000850100C000000000000000000000000000000000010000000000 00000000000004100000</Binary>

My System SpecsSystem Spec
27 Sep 2009   #2


- ATAPI (AT Attachment Packet Interface) is an interface between your computer and attached CD-ROM drives and tape backup drives.

Most of today's PC computers use the standard Integrated Drive Electronics (IDE) interface to address hard disk drives. ATAPI provides the additional commands needed for controlling a CD-ROM player or tape backup so that your computer can use the IDE interface and controllers to control these relatively newer device types.
ATAPI is part of the Enhanced IDE

How many do you have?
My System SpecsSystem Spec
27 Sep 2009   #3
Guy Scharf

Win 7-32, XP Pro-32

See my system specs. I have one SATA CD/DVD drive and no tape drives. There are five SATA hard drives spinning, one of which is not activated. On USB there is one Sandisk CF reader with no card in it. I also have virtual drives for mounting ISOs, but nothing is mounted at this time. The errors are recent. I've been running Win7 for about a week and just started seeing the errors.

Earlier versions of my system specs showed RAID 0 for two drives. I had to break the RAID array and change the Intel SATA storage from RAID to AHCI to eliminate iaStor errors.

My question is: how do I determine which physical device \Device\Ide\IdePort5 refers to?
My System SpecsSystem Spec

28 Sep 2009   #4


Reading would be one way of telling.

It's the optical drive.
My System SpecsSystem Spec
28 Sep 2009   #5
Guy Scharf

Win 7-32, XP Pro-32

I am still interested in knowing the answer, in general, of how to know which physical device a unix-like \device name refers to. While that information may not be needed to interpret this error, it may be useful in the future.
My System SpecsSystem Spec
28 Sep 2009   #6


Quote   Quote: Originally Posted by Guy Scharf View Post
I am still interested in knowing the answer, in general, of how to know which physical device a unix-like \device name refers to. While that information may not be needed to interpret this error, it may be useful in the future.
This utility allows you to browse the Object Manager namespace, including \devices: WinObj

Not all devices map directly to hardware.
My System SpecsSystem Spec
28 Sep 2009   #7
Guy Scharf

Win 7-32, XP Pro-32

Thank you. WinObj is very interesting.
My System SpecsSystem Spec
09 Mar 2010   #8

w7 Ultimate 32bit
Same problem


I am having the exactly same problem and drives me crazy.
Please help if you have found any workaround.
My System SpecsSystem Spec
20 Jun 2010   #9

Windows 7 Ultimate x64

I'm having this same problem and can't figure out the cause. Whenever im doing random stuff my computer will freeze for about 30 seconds or so and when i check the event viewer i get the following error:

Error Source: atapi
Event ID" 11
The Device detected a controller error on \Device\Ide\IdePort5

I thought it was my cd-rom drive so i replaced an SATA cd-rom with an ide cd-rom i had laying around. Figured this would check the cd-rom, the cables, and the sata connection on the mobo.

Then i checked my hard drives. i removed all drives and put in a single new sata drive with a clean installation of windows 7 and am still getting this problem. I've also swapped the SATA cables out with new ones as well.

Anyone have any ideas as to what the problem may be?
My System SpecsSystem Spec
21 Jun 2010   #10

W764BitEnt. 2K8R2 XPSP3

From the 30 seconds, I'm guessing it is trying to access the drive, and then timing out.

Does it still happen if you have a disk in (or out if you currently have)?

Check your config like in my screenshot, should explain it.

Attached Thumbnails
How to identify device in error?-drives.png  
My System SpecsSystem Spec

 How to identify device in error?

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