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#1
File transfers through USB 3.0 keep disconnecting
Hello,
I've searched the internet and I can't find a solution for this.
I have several USB 3.0 external hard drives and they all seem to exhibit this problem. First, I had a Western Digital MyPassport SE 1TB with USB 3.0. Transfers of 1GB or less are usually fine, but once it gets higher than that, the drive disconnects. It disconnects before the transfer is complete, usually disconnecting about 5 seconds after transfer begins. I thought something was wrong with the hard drive, so I had it RMAd. New drive came back and still didn't work.
This year's Black Friday gave me a Western Digital Elements 1TB also with USB 3.0 capabilities. Same as before: files bigger than 1GB will not transfer. And yesterday I was graced with a Western Digital MyPassport 2TB but unfortunately the same problem occurs.
For all of these drives, I can transfer large files through USB 2.0 connections, no problem. I would be happy with this but... I was really looking forward to using my computer's USB 3.0 connection for the faster speeds. I've tried updating drivers for the port but I still have the problem. Does anyone have any suggestions?
Here are links to the hard drives:
Western Digital MyPassport SE 1TB (mine was new):
Newegg.com - Refurbished: Western Digital My Passport Essential SE 1TB USB 3.0/USB 2.0 Black Portable Hard Drive WDBACX0010BBK
Western Digital MyPassport 2TB:
Newegg.com - Western Digital My Passport 2TB USB 3.0/USB 2.0 Portable Hard Drive WDBY8L0020BBK-NESN
Western Digital Elements SE 1 TB:
Newegg.com - Western Digital Elements SE 1TB USB 3.0 Portable Hard Drive WDBPCK0010BBK-NESN
Here is the link to my laptop:
ASUS - Notebooks- ASUS U46E
I have the i5 CPU and Windows Home Premium.