Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Old external disk - drivers installed again?

29 Nov 2012   #1
DarkStar GT

Windows Home Premium (64)
Old external disk - drivers installed again?

I have been using a USB2 external drive for months now.

Today when I plugged in the cable(into the same port as I always use), Windows 7 popped a "Installing drivers" notification.

Why would this happen? - nothing has changed on the system.

And how can I check that all is OK, with the disk still performing as a USB2 device?

Ah ha - I've looked in the Event Log - I see a Disk Error 11 there - maybe that triggers the driver install. Windows Online Help does not explain what that error is. But I did find this: "This problem is typically caused by a failing cable that connects the drive to the computer."

If I replace the cable, do I need to do anything to get the disk working as normal again? For example, tidy up USB drivers and let Windows install them again?

My System SpecsSystem Spec
29 Nov 2012   #2
Sub Styler

Windows 7 Ultimate x64

Has the drive normally been plugged in prior to boot up? It is normal to see this message when connecting a drive to a live win7 session.

There is no need to tidy up the drivers, it is using the same one it did before, there will not be multiple copies, it's just re-registering it.
My System SpecsSystem Spec
29 Nov 2012   #3
DarkStar GT

Windows Home Premium (64)

Thank you.

Nope, I use it for archives and just plug it in every so often.

Bravely , I looked through the Registry, and there are multiple references to USB devices, so I doubt that I'll be ediiting them. I also saw some entries in the Action Center / Reliability History.
My System SpecsSystem Spec


 Old external disk - drivers installed again?

Thread Tools

Similar help and support threads
Thread Forum
External Hard Disk not detected, visible in Disk Manager
Hi, My Seagate 2TB external hard disk is not getting detected by my PC, doesn't show in 'Safely remove hardware' option. However, based on one old thread, I installed Partition Recovery Wizard and this is how the scan looks. Please help.
Hardware & Devices
Windows 7: Disk 2 (external hard disk) is Unknown, Not Initialized
Hello, I have run into a problem that has been causing me quite a bit of headache as of late. A week ago, my WD Elements External Hard Disk is not displaying under hard disk drives, but does display under Devices and Printers. This is what it shows under computer management:...
Hardware & Devices
Speed of saving to internal hard disk vs USB 3.0/2.0 external disk?
If I am saving a backup to internal hard disk vs USB 3.0/2.0 USB external hard disk 1. Backing up to an internal 3.5 hard disk vs backing up to an external 2.5 hard disk using USB 3.0, roughly how much extra time would the external backup need to complete the backup process? 2. Backing up...
Hardware & Devices
General Question - Windows Installed Drivers Vs OEM Website Drivers
Greetings, This is a general question for a fresh install of Windows on a computer. Let's say we just completed the installation and we open up Device Manager (we haven't used Windows Update yet). Device Manager shows us that there are - let's say "3" - devices that do not have drivers installed...
USB external hard disk shows up as internal fixed disk
Couple of hours ago my Windows 7 could not recognize my external USB hard disk (Maxtor Basic). It came up on Disk Management and Device Manager but not on My Computer. However I fixed it (by deleting its line off regedit in HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices, plugging out the ext. HD and...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:02.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App