My 1Tb Seagate expansion portable cannot be detected by any computer


  1. Ameq
    Posts : 1
    window 7 home premium 32bit
       New #1

    My 1Tb Seagate expansion portable cannot be detected by any computer


    please help me.. I bought my external hard drive for about 8 month now.. it use 2.0 usb and i'm afraid i cannot recover my files inside it.
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  3. linnemeyerhere
    Posts : 11,424
    Windows 7 Ultimate 64
       New #2

    Ameq, Welcome to SevenForums. Sorry you're having issue with you external drive. When you connect the drive to your computer have you gone into Disk Management to see if the disk was showing up there? Does this drive require an external wall wart type power source or possibly need to have dual usb ports to power it?
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  4. jumanji
    Posts : 7,055
    Windows 7 Home Premium 32 bit
       New #3

    1. Check whether the power adapter is OK and is supplying power to your expansion drive. If OK,

    2. Change the USB cable and check. The cable may be faulty. If both the above pass and still you are unable to access your drive then,

    3. Plug it into another PC and check whether you can access your drive.

    If the drive shows up in Disk Management, upload a screenshot so that we can analyse further.
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