Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: SMART Event ocurred saying the hard drive may fail. What should I do?

16 Dec 2012   #1
Kratos Aurion

Windows 7 Home Premium x64
SMART Event ocurred saying the hard drive may fail. What should I do?

It seems every thread I start, I always begin by saying i'm sorry if I put this on the wrong let's just skip that part xD

Anyway, my friends laptop (which has different specs from that one, a 2,4ghz dual core, a 9M series GPU and 4gb RAM) started getting this SMART event ocurred thing like 3 years ago. So, being a dumba** back then, I thought formatting/reinstalling OS would solve the problem. So I did. Installed W7 HP x86, used Driver Genius to install all drivers and SURPRISE the error was still there. So he kept the computer as it was, and surprisingly it survived all these years. Nothing happened really, he just used his laptop for his usual stuff with no problems whatsoever...weird.

But just recently he asked me to install W7 HP x64, so he could use Sony Vegas Pro 12 (for some reason, Vegas 12 only exists for x64...and if there is a x86 I can't find it). So I did, and installed it...and then the problems started. The laptop is now crashing frequently, recovering from it in like 20 seconds every time. It works I guess, and you can copy around and mess with stuff on the computer, but after awhile it eventually crashes for 15-20 seconds. I have no idea why this is happening, and only then I thought of his SMART event error so I downloaded WD diagnostic tool, clicked the "view SMART data" button and everythin was right except for "re-allocated sector count" which was 117 at value, 117 at worst and 140 at threshold...could this last formatting fried his hard drive for good?

His warranty was gone even before he ever had the SMART event, he has the laptop for like 5 years now. Is it because of the x64 windows. Is there a logical reason for it not work properly on this laptop? Or was the excessive formatting that damaged the hard drive for good?

Thank you for your time.

My System SpecsSystem Spec
17 Dec 2012   #2

Microsoft Community Contributor Award Recipient


I would immediately backup all data to a different hard drive.

A reallocated sector count means that one or more sectors on a hard drive are bad. Every modern hard drive has spare sectors available and the bad sectors are "reallocated" (transferred) to a spare good sector. But once you run out of spare sectors, the hard drive will usually suffer a sudden and catastrophic failure.

I believe the hard drive was already in a near failure status when you formatted and installed the x64 operating system. That is what probably pushed the drive over the edge. But I also believe the drive was going to fail anyway even if you hadn't installed the x64 OS.
My System SpecsSystem Spec
17 Dec 2012   #3
Kratos Aurion

Windows 7 Home Premium x64

So all he needs is a new drive, right? If i buy him a new hard drive, would that fix it? But if i did that, the computet wouldn't be able to boot right? Because of those extra partitions, with other necessary data like BIOS right? I have never done this, so i'm pretty much clueless on this hard drive stuff xD

Thank you for your help
My System SpecsSystem Spec

17 Dec 2012   #4

win 7 ultimate32bit, Win8.1pro wmc 32bit

Hi Kratos Aurion, Have a look here Imaging with free Macrium This will help you
My System SpecsSystem Spec

 SMART Event ocurred saying the hard drive may fail. What should I do?

Thread Tools

Similar help and support threads
Thread Forum
Hard Drive PCB fail
Hi guys. Ex top rated Ubuntu forum guy here. I had my sata HDD in a USB caddy, but then the power supply went out. Apparently, the PCB is dead now because of the power surge. I need to access my files but I cannot. Urgent help please! Is there a way I can manually fix the PCB and detect its...
Hardware & Devices
SMART Error for the hard drive
Hello, I joined here recently and i am more or less a novice at this.I recent got this SMART error and windows told me that my hard drive might fail. After searching online,, i was suggest to download HDDscan .After using it, it shows me this HDDScan S.M.A.R.T. Report Model: TOSHIBA MK6476GSX...
BSOD Help and Support
Help! Problem with system restore and SMART Hard Drive detection
Hi, I have a Dell XPS laptop which for whatever reason decided one day not to boot. I took the opportunity to do a backup and full restore using Dell DataSafe (?) which crashed and got stuck at 29%. On attempting to restart my computer I receive an error message from SMART that my hard drive...
Backup and Restore
Can SSD Kill other drives ? Hard drive failed SMART Error !
Hello I upgrade my pc with SSD everything seem to go fine but 2 of my 2TB drive giving me a Smart error now. i wonder if SSD has anything to do with Drives failing. My theory is that. SSD runs on a flash based chip ... it is very stable but mean time it has huge access point of data that...
Hardware & Devices
Accidentally changed hard drive with OS to dynamic drive.startup fail.
Hi. My laptop is Acer with Windows 7 home premium 64 bit OS. It contain only 1 single partition disk that is c drive only. Recently, i accidentally convert the c drive which contain OS into dynamic disk. After i restart the laptop, it shows the following: BootMgr is missing Please press Alt,...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:41.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App