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USB device wont work after windows 7 patch - causes system to freeze
Hi everyone,
This is my first time posting, I'm hoping someone can help me with my issue here.
I have a Dell Latitude E6510, everything was working fine for over a year, I recently installed a set of windows recommended patches, after which myUSB port stopped working, what's worse, if I stick somethign in, like a memory stick, or even just a mouse, the response times start to get slow, and after about 10 minutes or so it usually freezes the laptop, requiring a hard boot.
Not sure if this is related, but I also had Intuit QuickBooks installed, and it got hosed up too. I was able to work through it after 3 hours with Intuis support, but seemed pretty crazy. They had to fix some .Net Framework, MSXML, and Visual C (or C++) related components. Both issues, QuickBooks and the USB ports, were affected at, or around, the same time.
Searching on google again I came across this site, and a thread that looked very promising, with a link to a Microsoft patch, however it looks like I don't have the same chipset, though edxperiencing the same problem. I'm wondering if anyone can point me to a similar fix for my system.
For reference, here is the link that was referred in that other thread: You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM
I went in to device manager and deleted all USB components, did a reboot and let the system reinstall the drivers, but it still doesn't work.
Any help would be greatly appreciated.
Thanks.