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Windows 7: Windows explorer does not read iPhone

18 Dec 2012   #1

Windows 7 32 bit
Windows explorer does not read iPhone

Not sure if this is the right place to post this, but I'll start here. I'm running windows 7, 32 bit and I have an iPhone4 with most recent OS. Yesterday I mistakenly shut down the computer while iPhone was backing up/syncing with iTunes. Today when I attach the iPhone, the computer does not recognize it. iTunes DOES recognize the iPhone, just not windows explorer. When I attach my iPad, the computer does recognize the iPad. I did a Windows system restore and a reset of iphone that erased all settings, but that didn't help. Any thoughts? Thanks in advance.

My System SpecsSystem Spec
20 Dec 2012   #2

Windows 7 32bit

Follow below procedure, make sure that your iphone is connected to your computer with iphone data cable!!
1. Download DiskAid which is a free iPhone Explorer [ Lets you explore your iphone files and folder ]
2. Install and Run DiskAid it will automatically detect iphone and navigate to the camera photos folder on your iphone
Hope this helps
You could also try removing/uninstalling it through Device Manager. Then plug it back into your PC and windows should pick it up as a new device
My System SpecsSystem Spec

 Windows explorer does not read iPhone

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