USB device not recognised.

Dinesh · 14 Jan 2013

See if this tutorial helps: AutoPlay - Enable or Disable for Non-volume Devices

NasNastyNas · 14 Jan 2013

ok,so i bought a new pen drive,when i plugged it in,there's a little sound that confirms something is inserted,then the drivers installed,it shows that the device is ready to use.but there is no autoplay option and when i open my computer,there's no pen drive connected shown.but my device manager is showing that a USB mass storage device is connected,i tried updating,uninstalling and reinstalling the drivers,but still there is no autoplay or any other option to access the pen drive.

Dinesh · 14 Jan 2013

Hi,

Run this file and restart the computer. See if it works.
https://www.sevenforums.com/attachmen...n_autoplay.reg

NasNastyNas · 14 Jan 2013

i did,then restarted,but still no use.

Dinesh · 14 Jan 2013

Then I guess a Repair Install should work.
Also, many anti virus programs have the ability to block autorun.inf (autoplay file).
Try uninstalling your anti virus and see if that works.

Otherwise, Repair Install should fix the issue. If nothing works, then a Clean Install is the only way.

Fingers Crossed!

jumanji · 14 Jan 2013

Hi NasNastyNas,

Try this simple fix that had worked for many.

Shut down - real shut down and not Sleep - your laptop. Remove the AC power adaptor. Remove the battery pack. Your laptop is simply powerless now. :)

Press the power button for a few seconds. That should simply remove any residual charge in the laptop.

To be doubly sure, leave the lappy powerless for a few minutes.

Now reverse the process. Plug-in your battery pack. Plug in your AC adapter and power it.

Boot your lappy and then plug-in your pendrive.

Is it recognised?

NasNastyNas · 15 Jan 2013

ok,that didn't help,but here's something that may help you in identifying the problem-
when i insert my pen drive into the USB port,i hear a small sound that confirms something is plugged in.
this is a shot of control panel-
http://i45.tinypic.com/zx9lx0.png

http://i47.tinypic.com/ddfh94.png

http://i50.tinypic.com/10fow0z.png

http://i47.tinypic.com/nywl0p.png

and :/ -

http://i47.tinypic.com/vevtc1.jpg

is there something wrong with the autoplay? may be i just clicked on any option or something like that?
thanks.

ICIT2LOL · 15 Jan 2013

Hey Nas I think you should go with what Dinesh said and reinstall and if you haven't got any media you have got the option of a factory default install.

Restoring Your Computer´s Software to the Factory Settings | Dell

If that doesn't work then maybe the original install was corrupted from the start. In that case yu might need to go to a clean install from a USB ISO stick

NasNastyNas · 15 Jan 2013

i have reinstalled my windows so i don't think that it's going to work.
i was able to access my usb devices for about 4-5 days ago but i don't know suddenly what happened,it's not showing up anything.i hope you checked the screenshots i posted.
thanks.

jumanji · 15 Jan 2013

Sorry to say that your screenshots do not convey any meaningful information and difficult to read.

Please use the Windows snipping tool, to capture the relevant portions and upload.

Now plug-in only one pendrive.( No other USB devices)

Does it appear in the Device Manager under Disk drives?

Does it appear in (My)Computer?

Does it appear in Windows Disk Management?

Please post the screenshots plus any other screenshot which you think may convey some information.

( The above screenshots were taken with the snipping tool.)