Mouse is detected but not working !


  1. Arsenalx95
    Posts : 4
    Windows 7 Ultimate x64
       New #1

    Mouse is detected but not working !


    Okay, So here's my problem, I've looked in several forums but didn't find the solution, my mouse was working perfectly (touchpad still working), until I installed a joystick driver, and then it didn't work anymore, it is detected, the mouse emits the light it usually does, and when I go to Device manager, it's there, driver up to date, and "the device is working properly", it says !

    But moving the mouse doesn't move the cursor. Please help with my issue !

    And thank you.
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  3. Erick Aguilar
    Posts : 679
    Windows 7 professional X64
       New #2

    reinstall mouse drivers.
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  4. Arsenalx95
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    FAQ of my mouse :

    Where can I get software/drivers for my Trust product?

    This product doesn't need any software/drivers to function.
    Just connect and the product should work.
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  6. Erick Aguilar
    Posts : 679
    Windows 7 professional X64
       New #4

    .. that sounds like terrible support from a device..
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  7. Arsenalx95
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    Indeed, I was looking forward to what the support could provide as help, but a disappointment.
    Anyway, do you have any solution for this problem ?
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  8. Erick Aguilar
    Posts : 679
    Windows 7 professional X64
       New #6

    uninstall your joystick driver, and check if your mouse works, attempt to install in another USB port
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  10. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #7

    True most mouses use the generic w7 mouse driver unless it is a special gaming type with more than 6 buttons or programmable ones.

    You could try reinstalling your USB drivers too, the joystick must have faulty drivers, is it compatible with w7?
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  11. Arsenalx95
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #8

    I don't know why I didn't try that before .. I feel stupid lol
    Thanks for your help !
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  12. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #9

    Did you get the issue fixed? What did you do?
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