Packard Bell notebook keyboard problem - certain keys not working.

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  1. Posts : 6
    Windows 7 Home Premium 32bit
       #1

    Packard Bell notebook keyboard problem - certain keys not working.


    Hello,
    This morning I was using my mum's notebook when several keys stopped working (O, W, R, T, U, ', C, V & BACKSPACE).
    Although some keys work, they also jam when not being pressed (D & N). I have to hit another key to stop it and when I've not clicked a text box it makes the mouse freeze. I tried restarting and a Windows Diagnostic Memory Test was presented as an option upon start-up which I did, nothing was detected. Device manager shows the driver is working. I've tried cleaning. Help please. I am currently using On-Screen Keyboard.
      My Computer


  2. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #2

    Can you plug in an external keyboard? If an external keyboard works fine then it would indicate the laptop's keyboard is having a problem. Try searching ebay for a keyboard for it (make sure it's for the correct model). Laptop keyboards are extremely easy to replace.
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  3. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Thanks, how exactly do you replace a laptop keyboard?
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  4. Posts : 18,415
    windows 7 home 64bit
       #4
      My Computer


  5. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #5

    Here's a video of a keyboard being replaced on a Packard Bell laptop (don't know if it's the same mdel as yours but it should be similar): How to replace keyboard in laptop Packard Bell NEW91, remove keyboard - YouTube
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  6. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    Thanks very much to both of you. What do I do if my laptop hasn't got a panel at the front? It looks like this https://encrypted-tbn3.gstatic.com/i...NtVoh1clCXyr8g
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  7. Posts : 18,415
    windows 7 home 64bit
       #7

    The screws should be under the laptop it should come apart real easy.
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  8. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #8

    Thanks very much :)
      My Computer


  9. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #9

    I can't tell anything from that small picture you posted. What is the model # of your laptop?
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  10. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    Kav60
      My Computer


 
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