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#11
hi jumanji,
at the disk management, previously i tried clicking the external HDD and selecting open or explore... this would result to a pop-up "the drive needs to be reformated."
lately, i tried selecting the extend volume and shrink volume, but prior initiating the command, a pop-up showed that the drive needs to be scanned... after scanning, surprisingly, i was able to access my external HDD....
as of logged time, i am able to access my HDD...
thanks to all the help and knowledge you have given...