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Windows 7: Seagate "Backup Plus" usb 3 not seen by Win 7 HP 64

14 Feb 2013   #1
D Ben

Win 7 64, Home Premium, Office 2010 beta
Seagate "Backup Plus" usb 3 not seen by Win 7 HP 64

Purchased Seagate "Backup Plus" 3TB usb 3 external drives, but they can't been seen by Win 7 64-bit Home Premium. Disconnecting/reconnecting usb and/or power has no effect. Ideas would be appreciated.

By the way, I have no problems with any of the 2 TB drives.

Note: The printed s/n & part no label on the boxes have been covered with a thin white label, but the original data can still be seen. This original data matches the data on the drives themselves, but NOT the data on the store carton. They were purchased at Costco, so the drive boxes are in the center of a huge "fin" of paper all around the drive box itself. I've noticed this mismatch on other Seagate 2TB externals as well.

My System SpecsSystem Spec
31 Mar 2013   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

My System SpecsSystem Spec

 Seagate "Backup Plus" usb 3 not seen by Win 7 HP 64

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