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#11
You probably blew the warranty on the CPU when you delidded it.
You probably blew the warranty on the CPU when you delidded it.
If one returns a product for a free repair or replacement under warranty is their a proper acronym that should be used instead of RMA? One that the folks reading our post would understand without Googling. I would gladly use it.
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I will try to be more precises. Hope this helps N0b0dy.
1. A overheating problem like NObODy has stated would of showed up when the cpu was first used if assembling of the cpu was the problem.
2. If there is a cpu overheating problem I would make sure all the normal procedures were take first. (check you bios for updates relating this problem)
2.a Checking temps with a few different programs.
2.b Replacing the cpu compound using Arctic Silvers methods. While that deep into you system check for damaged pins. Damaged pins will give false readings along with many other problems.
2.c Installing a high performance cpu cooler.
2.d Make sure the proper harness/cable routing is correct for proper air flow through the case.
2.e If it was a new case I was unfamiliar with I would make sure the amount and orentation of the fans were proper. If all this fails to solve the problem.
3. If your motherboard and or cpu are under warranty I would recommend using the warranty and wait for your RMA report. If the RMA report is not to your liking I would take the steps in the video. Of course you will have to be very careful with the sharp object you select to use.
4. Please read Step #1 again.
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If all the above are done and you have no other options I would try it.
You have nothing to loose but a finger or two and some blood if proper safety methods aren't used.
P/S: Please read Step #1 and #4 again.
What's wrong with just calling a return a return? It worked just fine for everyone most of my life. Btw, RMA is not an acronym. An acronym is the first letters of the words of a phrase used to to make a pronounceable word. Example, PITA is an acronym for Pain In The ***. RMA is unpronouncable unless one has a really limber lip.
Little comfort...but before delidding (which I would never do) did you go through the normal procedure of reapplying thermal paste to a clean CPU/heat sink surface. If the unit was still hitting these temps (not overclocked) even with a stock CPU cooler it would have been a clear warranty claim.
Unfortunately I think you've voided your CPU warranty and need a new motherboard.
I did the normal procedure. My CPU was about 45-57c on idle. Not overclocked with stock cooling.
I built a system recently as a gift so I don't recall the exact temps. It was using an i5-3470 and idled well below those temps. But I had a well ventilated Antec case and I'm guessing the ambient temp was ~25C.
Your case has one exhaust fan I think. Adding one or two optional fans would have helped.
Then after meticulously reseating the cooler if I was getting a 50+c idle temp I'd probably try to return the CPU. But since you've "lifted the lid" I don't think you can expect to return the CPU.
I don't know what others think???
I've read a article about the Ivy Bridge chips. All chips have cheap thermal paste between the heat spreader and the die. Maybe when i glue the head spreader back on, Intel will replace the broken CPU ? (if the CPU is broken)
You are correct RMA is not a acronym and is very difficult to pronounce. That is why a proper acronym would be handy. RMA is hard to pronounce but very easy to type and most everybody know what is being meant when one uses it. Well that is enough English 101 for me.
RMA is generally just said "R" "M" "A"........I don't know why this matters at all. If you have taken the top portion off the CPU, don't expect Intel to do anything about it.