Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem with LG Bluray Writer HL-DT-ST BD-RE BH14NS40

04 Mar 2013   #1
redhotpoker

Windows 7 Ultimate x64
 
 
Problem with LG Bluray Writer HL-DT-ST BD-RE BH14NS40

Hello,
I'm having an issue with Windows 7 Ultimate x64 properly recognizing my LG HL-DT-ST BD-RE BH14NS40.

To start, this is the second drive, both drives (new) had the same issue with my computer (I exchanged the first one because I thought it was the drive)

Ok here is the issue. Windows says the device has installed correctly, it shows up correctly in Device Manager and says the device is working properly. Under "Computer" the drive icon shows up as a generic DVD/CD RW drive. The drive will not open, either by pushing button on drive or right clicking the icon under "computer".

I have had temporary success with the drive by plugging it into a different SATA port on the motherboard. When functioning correctly, the drive icon under Computer shows as BD-RW drive. Unfortunately after a reboot it goes back to generic DVD/CD drive and will not open.

Talked to LG support and they could not figure it out. They had me re flash firmware to test that Windows recognizes the drive and the firmware flash took successfully. But that did not fix the issue.

I have tried the basics:
1) Unistall from Device Manager and reboot
2) Search for updated driver software through Device Manager
3) Replace SATA Cable
4) Try different SATA ports on Motherboard
5) Reinstalled OS

Any ideas?


My System SpecsSystem Spec
.
04 Mar 2013   #2
jumanji

Windows 7 Home Premium 32 bit
 
 

Hi redhotpoker,

Welcome onboard.

Did you try a different power cable? And a different power connector from the power supply?

Edit: Even with a freshly installed OS you have the same problem with the same model, I would suspect a manufacturing defect with that batch. Will you be willing to return it and change to a different brand, say ASUS or Liteon? ( I have no idea of the current models of various manufacturers. You may look for recent reviews on current models before choosing one.)

And then, if you can manage to borrow an external BD writer, you may check with it. It can categorically establish whether it is really a problem with the current internal drive.
My System SpecsSystem Spec
29 May 2013   #3
mattysdaddy

Windows 7 Professional (x64) Service Pack 1 (build 7601)
 
 

My System SpecsSystem Spec
.

Reply

 Problem with LG Bluray Writer HL-DT-ST BD-RE BH14NS40




Thread Tools




Similar help and support threads
Thread Forum
Copy/Paste Problem in LibeOffice Writer
I'm learning how to use LibreOffice in Win 7. I'm used to being able to copy web articles, text and images, by copying them to the clipboard, then pasting them into a MS Word doc. However, when I try to do that with LibreOffice Writer, only the text shows up; the images are replaced with large...
Software
CD/DCD reader/writer problem loading .iso disks
I have a dual operating system set-up, using Windows7 and Linux Ubuntu. I am having problems running a number of cd-rom iso disks. Specifically, I want to load the iso disk, "GPARTED". This disk loads with no problems when I use Ubuntu as the op system. But with Windows7, when the computer...
Hardware & Devices
bluray drive cannot read bluray disks.
so when i put a bluray disk in, nothings happens. i tried to play it through windows media player and it won't accept the file. can anyone help me fix this problem?
Drivers
hp bluray dvd driver help
I have a hp envy 17 which i had to recently format due to problems, and i am having trouble with the dvd drive i believe it is just a issue with the driver but i am having trouble locating one. any help will be greatly appreciated.
Hardware & Devices
7 64bit USB 2.0 External BluRay burner problem
Hi! i recently bought a slim bluray burner Sony Nec Optiarc BD-5730s. Since i had a PATA dvd-rw before that in my laptop (HP 9500t cto) i had to buy an additional external enclosure. I bought it. it doesn't have any labels on it so i don't know who the manufacturer is. and the problem is......
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:01.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App