Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows7 wants to scan and fix the "drive" in my TomTom SatNav

14 Mar 2013   #1

Windows 7 Ultimate x64
Windows7 wants to scan and fix the "drive" in my TomTom SatNav

When I plug my TomTom SatNav into a USB port on my PC, Windows 7 suggests that I scan and "fix" drive K: - the SatNav disk.

I can imagine that, after Windows 7 has finished "fixing" the disk, the SatNav no longer boots, or runs into other disk errors.

Is there any way that I can convince Windows 7 that the drive is perfectly happy as it is, and would prefer not to be fixed? I'm getting a bit fed up of having to tell it to "proceed without scan" all the time.

My System SpecsSystem Spec
16 Mar 2013   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

This is actually not uncommon for removable "drives". Usually caused by not ejecting before removing. Do not accept the scan. I would backup the Tom Tom before attempting this fix

How do I make a backup of my device? (TomTom HOME))

How do I restore a backup using TomTom HOME?

You should be able to run a chkdsk /f and fix the prompt without issue.

Plug in the Tom Tom and note the drive letter windows assigns. Open an advanced command prompt

Start> In search box type cmd> Right click on cmd.exe in results above and choose Run as administrator> In the command prompt type

chkdsk (device drive letter): /f

For instance if the Tom Tom is assigned drive letter K you would type

chkdsk K: /f


As I say, this should not cause any issues, but do backup in case there should be a problem. A Guy
My System SpecsSystem Spec
17 Mar 2013   #3

Windows 7 Ultimate x64

Thanks, that fixed the problem.

There's definite signs of senility setting in here. I regularly backup the TomTom (it does a backup automatically whenever I connect it to a USB port) yet it never occurred to me that I could do a restore if necessary.

Of course, it is conceivable that the chkdsk could have rendered the device unbootable (the boot process is implemented in H/W, and who knows what the TomTom might expect?) and in that case, I wouldn't have been able to restore.

That's not the case, though, so all's well that ends well!

I spent my entire working life in IT, and mostly in a position where I was the only person looking after my systems. So I've become extremely risk averse, and try always to avoid doing anything from which there is conceivably no getting back.
My System SpecsSystem Spec

17 Mar 2013   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Great, glad you got it sorted

A Guy
My System SpecsSystem Spec

 Windows7 wants to scan and fix the "drive" in my TomTom SatNav

Thread Tools

Similar help and support threads
Thread Forum
Disable popup "Do you want to scan and fix remov.device""? 2 methods?
When I plugin an external USB hard disc or USB stick it appears that Windows 7 pops up a dialog window asking me: "Do you want to scan and fix removable disc?" After reading a while in Internet I saw two methods for disabling these popups: 1.) Disabling service "Shell Hardware...
Hardware & Devices
"Cannot lock current drive" (to do chkdsk scan in cmdprompt).
"Cannot lock current drive" ...and therefore I must schedule scan on reboot. So how do I lock current drive to go ahead with scan without rebooting first?
General Discussion
bsod copying files from "c" to "d" drive and system lock ups
Hi New installation of windows 7 ultimate 32bit and on trying to copy a 38gb folder from c drive to d drive, pc gives bsod. Lately playing world of tanks is resulting in system lock ups,please can anyone help Frosty
BSOD Help and Support
Folder for "Videos" library won't work on same drive as "Recorded TV"
Interesting discovery. W7 Pro x64. I was copying content from my desktop PC to my laptop in anticipation of an upcoming weekend trip. The content consists of both (a) entire recent copy-freely WTV recordings, and (b) MPEG videos (actually previously edited from copy-freely WTV recordings using...
Media Center
Windows "Scan and Fix Dialog Box" and ".CHK Files"
Hey Friends, I guess its not only me having this, is it? Many of us have it right? so whats the thing which brings up this dialog box > Scan and Fix /or/ Continue without scanning > when you connect an external device to your computer? i had some time some bad day of mine when i clicked on the...
General Discussion
Remove "labels" from drive types in "Computer" window?
Hi there, I didn't really know how to google for this (although I did), so I didn't find anything proper and like to ask you: How do I remove the "labels" from drive types in "Computer" window? What I mean: These labels above the different...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:29.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App