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Windows 7: Bluetooth Laser Mouse BT

14 Mar 2013   #1

WIn 7 Utlimate x64
Bluetooth Laser Mouse BT

Firstly, I hope this is the correct Forum for this post.

I have a New HP650 Laptop with Win 7 64bit Home Premium installed.

I purchased a Bluetooth Laser Mouse BT which I installed from the disc provided.
Initialy the Mouse worked fine, untill, win 7 went into standby mode. When I went back into Windows, the Mouse would no longer work. Nothing I attempted would recover it. Switch Off, Switch On, Press ID Button to reconnect, nothing.
I Un Installed the Program and Drivers.
I then Re Installed and it worked fine, untill, and you know the rest of the story.

This problem seems to associated with win 7 going into Standby Mode and Recovery.

Does anyone have a clue about this Nasty.

Owen Carlton

My System SpecsSystem Spec
15 Mar 2013   #2

Windows 7 Pro-x64

Does the BT transceiver plug into a USB port? Check that the two options shown below are Disabled. The first is accessed from Device Manager under the USB Hub Properties. The second is accessed through the Power Options in the Control Panel then clicking on Change Plan Settings (for plan you use) > Change advanced power settings. There seems to be a common problem with USB ports after the PC goes into hibernation.

Attached Thumbnails
Bluetooth Laser Mouse BT-usb-hub-power-management.jpg  
Attached Images
Bluetooth Laser Mouse BT-usb-suspend-setting.jpg 
My System SpecsSystem Spec
15 Mar 2013   #3

WIn 7 Utlimate x64
Bluetooth LaserMouse BT

Thank you Carwiz, your idea looked good to me and sort of made sense to me, so I tried it.
Made both changes, as you suggested, Mouse was working, waited 30 minutes, Recovered Windows from Standby and, guess what, mouse would not work. I thought I may need to restart, which I did, Mouse not working, turned Mouse Off and back On, and it worked.
I do not know how long it takes Mouse and Receiver to respond to one another, after any event, such as Recover from Standby, Switch Off and ON, etc.
I still feel there is something in Windows that is causing this problem.

Thanks again.
My System SpecsSystem Spec

15 Mar 2013   #4

Windows 7 Pro-x64

Where do you have the BT dongle plugged in? Are you using one of the front hub ports? If you are, move it to one of the rear ports.

Just thought of something else too if the above doesn't work. Gigobites had some problems with USB on their motherboards a while back. Check for BIOS and Chip Set driver updates for your motherboard.
My System SpecsSystem Spec

 Bluetooth Laser Mouse BT

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