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WIn 7 64-bit BSOD Due To PCI Internal Dial-Up Modem Hardware Install?
Hello. I am having BSOD (Blue Screen Of Death Issues) issues in recent days.
Ever since I installed my older internal PCI dial-up modem card inside mydesktop computer, I have been receiving BSOD most (9 out of 10 times I'd say.) onlyduring the final "Shutdown" stage with my Windows 7 Pro 6-bit OS.Windows runs great before, during and after startup and while Windows isrunning. I only get the BSOD issues a few seconds after I have commenced asystem restart or system shutdown following the Windows "Shutdown"screen. System restarts are more common with BSODs than system shutdowns.
I have check my Device Manager for this Intel 536EP Modem and the devicestatus (the driver) states that "this device is working properly.".It is from digital signer is: Microsoft Windows Hardware CompatibilityPublisher. The driver provider: Intel Corporation. The drive date: 3/16/2005.The driver version: 4.80.12.0.
I ran a System File Checker (sfc /scannow) while in the Windowsenvironment and it stated at the conclusion, "WindowsResource Protection didn't find anyintegrity violations."
Yes, obviously, you're going to say it is the added PCI dial-up modemhardware that is the issue and/or in combination with the driver. After Iinstalled this hardware, this is when this BSOD issue all started. Yet, thedriver does not show any issues as I have stated.
I have since removed this PCI dial-up modem and when I did the BSODissues immediately stopped proving it is this piece of hardware as the rootcause.
I was planning on using the dial-up modem for a Caller ID system thatuses the modem in your Windows-based computer to monitor incoming phone calls.When a phone call is received, the program displays the Caller ID info on thecomputer screen. I have not configuredthis yet as I am trying to overcome this BSOD issue first.
Some stats: The dial-up modem is called a EZ Media Fax Modem - InternalPCI v.92/56Kbps with Intel Modem Chips v.92 and v.90. I have the original (standard)ASUS P5Q motherboard. I have a Motorola external broadband cable modem and a LinksysDual-Band Wireless-N gigabit Router receiving a broadband communication. Thetelephone cord connected to this PCI dial-up modem is connected to a telephonesplitter jack that is connected to my digital phone cable modem jack. I amrunning a dual boot situation with Windows 7 Pro 64-bit and a Windows 8 Pro64-bit on different primary partitions on the same internal hard drive. I haveprovided 3 Windows Problem Signatures below for your inspection a varying timesfrom Windows 7 Pro 64-bit. I have not received any BSODs with Windows 8 Pro64-bit OS.
My question to you: Is there a way to get this added PCI dial-up modem towork with my system??? If you can help me, please suggest to me how I can stillkeep installed my added PCI dial-up modem and stop getting this BSOD issues???
Please reply.
Thank you!
Problemsignature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additionalinformation about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88005EBAB20
BCP3: FFFFF88003977688
BCP4: FFFFF88003976EE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Filesthat help describe the problem:
C:\Windows\Minidump\030813-73164-01.dmp
C:\Users\TROY\AppData\Local\Temp\WER-88655-0.sysdata.xml
Readour privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If theonline privacy statement is not available, please read our privacy statementoffline:
C:\Windows\system32\en-US\erofflps.txt
Approximate time of incident: 3-8-13 at 4:56 AM
***
Problemsignature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additionalinformation about the problem:
BCCode: 44
BCP1: FFFFFA8000000000
BCP2: 0000000000000EAE
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Filesthat help describe the problem:
C:\Windows\Minidump\030813-60528-01.dmp
C:\Users\TROY\AppData\Local\Temp\WER-102945-0.sysdata.xml
Readour privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If theonline privacy statement is not available, please read our privacy statementoffline:
C:\Windows\system32\en-US\erofflps.txt
Approximate time of incident: 3-8-13 at 3:42 PM
***
Problemsignature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additionalinformation about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88005C89DC6
BCP3: FFFFF8800980D6C8
BCP4: FFFFF8800980CF20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Filesthat help describe the problem:
C:\Windows\Minidump\030913-64397-01.dmp
C:\Users\TROY\AppData\Local\Temp\WER-96112-0.sysdata.xml
Readour privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If theonline privacy statement is not available, please read our privacy statementoffline:
C:\Windows\system32\en-US\erofflps.txt
Approximate time of incident: 3-9-13 at 4:11 PM
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