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Windows 7: DVD Drive not being detected by Win 7 Ultimate

08 Jan 2010   #31
whest

XP, Vista, W7 64bit Home Premium
 
 

If you can tell me the name of your laptop - there must a few versions - what you need to do is go to the hp site - type - hp.com in the address bar of your browser and hit enter - click support & drivers - select download drivers & software and type in the name of your laptop under "enter a product name/number" - it will be a DV9700 something and see what drivers come up - find anything that is chipset, sata, or AHCI and update, also look for a firmware update for the dvd rom.

OK i think i found it - HP Pavilion dv9723ca Entertainment Notebook PC -

http://h10025.www1.hp.com/ewfrf/wc/s...&submit=Go%20

You could go to the nvidia site and update to the latest nforce chipset drivers - setup a restore point firstly :
http://www.nvidia.com/Download/index.aspx?lang=en-us

Sorry I cant be of more help, but you could help yourself in the future by filling out your system specs.


My System SpecsSystem Spec
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08 Jan 2010   #32
marcodue95

Windows 7 Ultimate
 
 

Thanks whest! I'll let you know as soon as I've installed them. Thanks!
My System SpecsSystem Spec
08 Jan 2010   #33
whest

XP, Vista, W7 64bit Home Premium
 
 

You could read this - it says for w7 to use the hardware troubleshooter - Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
My System SpecsSystem Spec
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08 Jan 2010   #34
marcodue95

Windows 7 Ultimate
 
 

I've tried that several times already. Thanks for the tip though
My System SpecsSystem Spec
08 Jan 2010   #35
whest

XP, Vista, W7 64bit Home Premium
 
 

Since hp doesnt officially support youR laptop with W7 you might consider a external dvd if you cant find a solution
My System SpecsSystem Spec
08 Jan 2010   #36
marcodue95

Windows 7 Ultimate
 
 

I actually got my laptop repaired because of that issue, and they recommended me to just format my whole hard drive and clean install Windows 7. When I got home, my DVD Drive was gone again. I'll have a go at those downloads but if it doesn't work, I'll just do what the technician said. Thanks for the help!
My System SpecsSystem Spec
13 Jan 2010   #37
marcodue95

Windows 7 Ultimate
 
 

I finally got those drivers installed with no luck. Adrian/ Whest, do you have any other solutions for me to be able to switch AHCI with IDE on BIOS? Thank you.
My System SpecsSystem Spec
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 DVD Drive not being detected by Win 7 Ultimate




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