Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Dvd drive disappearing and reappearing

29 Dec 2009   #11

Windows 7

Thank you friend. I was so frustrated by the behave of Best Buy technician, now I could solve the issue on my own. Thank you.

My System SpecsSystem Spec
29 Sep 2010   #12

Windows 7 Professional 64bit

I'm also having this problem but I have an AMD Processor and a ASUS M4A78-E motherboard. I wouldn't think I could install the Intel Matrix Storage driver to fix this, right?

Here's a link to my motherboard with it's specs from newegg.

I looked for something similar from AMD's support website but didn't find anything. I desperately need help because this is driving me insane. I go into my BIOS and see my blu-ray drive and then for the first few minutes it's visible to windows and then all of a sudden, it's gone. Not even appearing in Device Manager.

Please help!
My System SpecsSystem Spec
29 Sep 2010   #13

WIN7 Ultimate 64bit

Please start your own new Amd thread explaining your symptoms

No don't install the above Intel drivers for your Amd motherboard!

Please fill out your system specs in full inc ram/dvd make/model
which firmware version on dvd
motherboard bios version?
There are 20 Asus bios "revisions" fixing numerous 'problems'

My System SpecsSystem Spec

25 Apr 2011   #14

Win 7 Pro 64-bit

Hi everybody,

I had the same problem with a Dell Latitude E4310. DVD drive disappears & re-appears.

DVD Drive = TssTcorp DVD+-RW TS-U633J

Tried the following:

1) Clean install of Windows 7 Pro 64-bit
2) Updated Firmware for DVD Drive
3) Un-Installed CD/DVD Burning Software

Even after the clean install of Windows, Firmware update, and Software Un-install I still had the following problem:

CD/DVD Drive appears in Device Manager when Media is placed in drive before Cold booting.
CD/DVD Drive Does Not appear in Device Manager when No Media is placed in drive before Cold booting.


Install the Intel Driver for Rapid Storage from Dell.

Look under the Dell Latitude E4310 Drivers for Windows Pro 64-bit. This replaces the Intel(R) Matrix Storage Manager.

Download & Install this driver:
Dell - SATA Drives - Intel - Driver - Applies to: Rapid Storage Technology

Dell Update Package: SATA_DRVR_WIN_R268416.EXE

You should probably get to the Dell Website to download the latest driver for your system.

Hope this helps you.

My System SpecsSystem Spec

 Dvd drive disappearing and reappearing

Thread Tools

Similar help and support threads
Thread Forum
Second HDD rapidly reappearing/disappearing with autorun/format dialog
OS: win7 professional 64bit While reformatting due to bit rot I installed a second hdd. It worked fine for the last few months but just recently started behaving strangely. When browsing in explorer after not having been there for a bit it would take a while to load but then become...
Hardware & Devices
Hard Drive Memory disappearing and c:\END appearing in c drive
First, sorry if I'm a little slow with some of this as I'm moderate with my computer knowledge. Earlier today I had 517 gb of memory available in the C drive. I restarted my computer earlier today and once it restarted I saw I was down to 1.84 gb. I ran crap cleaner already and did a quick scan...
Performance & Maintenance
Desktop computer disappearing and reappearing on network (from Laptop)
Hello, I have trawled the forums and have googled and can't seem to find anything that seems to be able to resolve the situtation. I have a windows7 home laptop and a Windows XP desktop. There are connected through a wireless modem. For ages the laptop could find the desktop no worries,...
Network & Sharing
The Magical Disappearing Reappearing Folder!
Strange one this, and rather annoying. Well, about a couple of weeks ago I made a folder on my desktop to put a movie clip in. After transferring the clip to another drive I deleted the empty folder only to find it back on my desktop a short time later! Strange, I thought. But I simply shrugged my...
BSOD Help and Support
Disappearing Drive
Hello All, I've had this problem for awhile, but here goes. I have an HP computer its a few years old. I have two optical drives on it one internal and one USB external. For some reason the external drive sometimes disappears from the computer. I can't find it anywhere then a few days later...
Hardware & Devices
Window disappearing and reappearing
I have a new computer with Windows 7. It is also a 64-bit which i havent had before either. The issue I am having isn't something I can't ignore but it is really puzzling and I am wondering if anyone else has had this issue. Randomly, I will be online and the window just disappears. Strangely you...
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:48.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App