New
#11
Thank you friend. I was so frustrated by the behave of Best Buy technician, now I could solve the issue on my own. Thank you.
Thank you friend. I was so frustrated by the behave of Best Buy technician, now I could solve the issue on my own. Thank you.
I'm also having this problem but I have an AMD Processor and a ASUS M4A78-E motherboard. I wouldn't think I could install the Intel Matrix Storage driver to fix this, right?
Here's a link to my motherboard with it's specs from newegg.
I looked for something similar from AMD's support website but didn't find anything. I desperately need help because this is driving me insane. I go into my BIOS and see my blu-ray drive and then for the first few minutes it's visible to windows and then all of a sudden, it's gone. Not even appearing in Device Manager.
Please help!
Please start your own new Amd thread explaining your symptoms
No don't install the above Intel drivers for your Amd motherboard!
Please fill out your system specs in full inc ram/dvd make/model
which firmware version on dvd
motherboard bios version?
There are 20 Asus bios "revisions" fixing numerous 'problems'
Hi everybody,
I had the same problem with a Dell Latitude E4310. DVD drive disappears & re-appears.
DVD Drive = TssTcorp DVD+-RW TS-U633J
Tried the following:
1) Clean install of Windows 7 Pro 64-bit
2) Updated Firmware for DVD Drive
3) Un-Installed CD/DVD Burning Software
Even after the clean install of Windows, Firmware update, and Software Un-install I still had the following problem:
CD/DVD Drive appears in Device Manager when Media is placed in drive before Cold booting.
CD/DVD Drive Does Not appear in Device Manager when No Media is placed in drive before Cold booting.
SOLUTION:
Install the Intel Driver for Rapid Storage from Dell.
Look under the Dell Latitude E4310 Drivers for Windows Pro 64-bit. This replaces the Intel(R) Matrix Storage Manager.
Download & Install this driver:
Dell - SATA Drives - Intel - Driver - Applies to: Rapid Storage Technology
Dell Update Package: SATA_DRVR_WIN_R268416.EXE
You should probably get to the Dell Website to download the latest driver for your system.
www.dell.com
Hope this helps you.
Cheers!
Patrick