Asus N56VZ Laptop not recognizing 3TB External HDD

OK, its not being seen/detected at all. Does this drive enclosure have an external power pack? Or does the data cable have two USB plugs on one end? It sounds like it may not be getting enough power from the laptops USB port.

alphanumeric said:

OK, its not being seen/detected at all. Does this drive enclosure have an external power pack? Or does the data cable have two USB plugs on one end? It sounds like it may not be getting enough power from the laptops USB port.

There is one USB plug and a wall adapter. Is there anything I can do if it's not getting enough power from the laptop?

ICit2lol said:

wasabipea said:

alphanumeric said:

OK, its not being seen/detected at all. Does this drive enclosure have an external power pack? Or does the data cable have two USB plugs on one end? It sounds like it may not be getting enough power from the laptops USB port.

There is one USB plug and a wall adapter. Is there anything I can do if it's not getting enough power from the laptop?

Mate that size drive is going to need the ac adaptor it is asking a lot of the laptop USB supply if it is getting power from the machine I reckon it probably is way too little if you have seen inside one of those things you would know why.

Anyway you can find the available USB power supply through Device manager rather than me type the whole thing out see this linux - How do you check how much power a USB port can deliver? - Super User

The hva e look at the drive and see the power requirements they will be signed on it somewhere if the USB power of the machine is sufficient then using the USB will be fine. Personally I would rather use the adaptor.

I meant I am already using both the AC adapter and the USB. It says my USB ports have 500mA of available power. I can't find anything about the drive's requirements.

ICit2lol said:

Sorry mate I must have misunderstood what you said I thought you meant run it only via the USB you have to have that for data anyway.

So there must be a model number on it somewhere if you can post that it would be really helpful:)

Seagate GoFlex Desk with 3.0 USB
I'm pretty sure the model number is STAC3000102 (I checked on the site. I don't have it with me this moment)

If it has its own power pack then it "shouldn't" be a power issue. The reason I asked is that a lot of those external enclosures don't come with power packs and will have issues especially on laptops. Have a look at what ICit2lol posted and see what that leads to.

ICit2lol said:

Ok I have had a scout around including that Seagate forum but it seems that the machine is the problem if the Go Flex works in the other machines.

Have you had a look in the Device Manager to see if there is anything there? See my pic

Nothing comes up on Device Manager. No yellow symbols either. I haven't had any connectivity issues with anything else I've plugged in though... Just don't understand what's wrong.