New
#1
Connects with DSL Modem - Not with Cable Modem
My uncle has an HP all in one unit Omni running Home Edition SP1 64 bit that connects using a cable modem. The other day it stopped connecting and Ipconfig displayed an invalid IP address - 169 something.
I brought his unit home and connected it to my DSL modem. Immediate connection. IP address 192 something. I took it back to his house and it didn't connect again. He had the cable guys there for 3.5 hours Tuesday. They showed him that their laptop connected using his modem. I wasn't there to see it.
However he has an ancient XP laptop that connects just fine using his modem.
I now have his unit here at my house, and, once again, it's working perfectly.
The ONLY fly in the ointment is that when I took it back to his house it stayed on the Starting Windows screen. For about 5 minutes. We never got the merging balls. I held down the power button till it turned off, got the Repair your computer or Start Windows normally on the restart, selected start normally and this time got the merging balls and the desktop. I also got the yellow triangle on the network icon in the notification area.telling me taht I had no internet access. When I brought it back to my house and my DSL modem it again froze on the Starting Windows screen. I let it sit there for 20 minutes before I powered off. On the restart I again chose to start normally, but this time when the desktop displayed there was no yellow triangle, and I had internet access. I have no idea if this figures into the cable / DSL problem, but in the interests of full disclosure I thought I should add it to the info.
A chkdsk failed to find any problems.