New
#1
Biometic Authentec Unavailable but shows up fine in Device manager
I've tried everything possible to get this problem solved and I'm out of solutions. New Sony laptop has Authentec Inc AES1660 biometric finger print reader. The Oem sony drivers and the latest install fine and the device shows up fine and working under device manager but windows 7 x64 under control panel biometric shows the device as "Unavailable" neither the protector suite or Authentec software work b/c windows does not recognize the device being there. I have looked all over the net and I'm not the only one with this problem. Others who made similar posts on Authentec website have not received any response.
Hoping someone here has a solution?