Galaxy S3 Tethering crashed PC

laungst · 03 May 2013

So, just recently got a new phone (Samsung Galaxy S3). I'm going through all the basics, which eventually leads to plugging it in and sending things back and fourth from my computer.

I plug it in and it asks me if I want to install some or other Verizon software so that my phone could interact with my computer more easily. I accept it and half way during the installation my computer just completely blue-screens. I try once more to install the software after a restart, to no prevail; another crash.

At that point I did a bit of research and (although nobody else had my problem) the software wasn't 100% necessary to connecting the phone to the computer. I follow the directions: Went to settings, found tethering "Share your device's data via USB." Its supposed to make the phone basically just a USB stick and you can access the data that way. I plug my phone in once again, click the tether button, and blue screen. Tried once more: this is when the picture was taken.

Anybody have any ideas on whats causing my computer to act this way?

Anak · 03 May 2013

Your stop error: BSOD Index | STOP 0x00000035: NO_MORE_IRP_STACK_LOCATIONS Points to a device driver then memory.

Can you check to see if any of the verizon software was installed on your machine? It might be causing this.

Tried a restore point to before your first attempt then checking if 7 can see it okay?

Tried running a sfc /scannow, then checking?

Tried "Last Known Good Configuration", then checking if phone works?

According to my wife's galaxy nexus manual (verizon), If you're using 7 you don't need verizon's software.

Here are two passages:

Connect to a Windows computer via USB

You can use a USB cable to connect your phone to a Windows computer and transfer music, pictures, and other files in both directions. This connection uses the MTP protocol, which is supported by most recent versions of Windows.
If you are using USB tethering, you must turn that off before you can use USB to transfer files between your tablet and computer.
When you connect your phone to the USB port on your computer, its USB storage is mounted as a drive and appears on your computer screen. You can now copy files back and forth as you would using any other external device.
When you're finished, simply disconnect the phone by unplugging the USB cable.
Related settings
Settings > Wireless & networks > More > Tethering & portable hotspot
Settings > Device > Storage > Menu > USB computer connection

Share your phone's data connection via USB

If your computer is running Windows 7, Mac OS X, or a recent distribution of some flavors of Linux (such as Ubuntu), you can follow these instructions without any special preparation.
If you're running a version of Windows that precedes Windows 7, or some other operating system, you may need to prepare your computer to establish a network connection via USB.
1.) Connect your phone to your computer with a USB cable. A USB icon appears at the top of the screen, and the notification Connected as a media device or Connected as a camera appears briefly at the top of the screen. For the purposes of tethering, the type of connection doesn't matter.
2.) Go to Settings > Wireless & networks > More > Tethering & portable hotspot.
3.) Check USB tethering. Your computer is now sharing your device's data connection.
4.) To stop sharing your data connection, uncheck USB tethering or disconnect the USB cable.

We're running wi-fi to her phone, but we haven't had the need to have a physical connection between her phone and our machine, yet.