Unknown device (Device Manager)

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  1. Posts : 19
    Windows 10 Home 64-bit
       #1

    Unknown device (Device Manager)


    Hello. I have two unknown devices listed in Device Manager. The devices don't show Hardware IDs in drop-down list. I've attached a txt file with:

    • DevNode status
    • Device Instance path
    • Class Long Name
    • Class Short Name
    • Class icon path
    • siblings
    • parent


    Could someone please help? Thank you.
    Unknown device (Device Manager) Attached Files
    Last edited by sueling; 18 May 2013 at 08:27. Reason: To make post neater
      My Computer


  2. Posts : 1,454
    Windows 7 ultimate x64
       #2

    Could you use this tool to post all the files here.
      My Computer


  3. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #3

    To find unknown devices:

    Step 1:

    • Go into Device Manager and right click on the unknown device > Properties
    • Go to the Details Tab
    • Under Property > down arrow > select: Hardware IDs
    • One the first line you need to write down the VEN and DEV codes. These are always 4 character codes that come after the underscore (x3&rDEV_CODE)

    Step 2:


    This should give you enough info to determine what the mystery device is.


    EDIT: This was posted before the OP edited their first post.
    Last edited by TVeblen; 18 May 2013 at 09:21. Reason: Rrrrrrrrr
      My Computer


  4. Posts : 19
    Windows 10 Home 64-bit
    Thread Starter
       #4

    centaur78 said:
    Could you use this tool to post all the files here.
    Attached zip file.
    Unknown device (Device Manager) Attached Files
      My Computer


  5. Posts : 19
    Windows 10 Home 64-bit
    Thread Starter
       #5

    TVeblen said:
    To find unknown devices:

    Step 1:

    • Go into Device Manager and right click on the unknown device > Properties
    • Go to the Details Tab
    • Under Property > down arrow > select: Hardware IDs
    • One the first line you need to write down the VEN and DEV codes. These are always 4 character codes that come after the underscore (x3&rDEV_CODE)

    Step 2:


    This should give you enough info to determine what the mystery device is.
    The devices don't show Hardware ID in drop-down list.
      My Computer


  6. Posts : 1,454
    Windows 7 ultimate x64
       #6

    sueling

    Have you ever installed Kingsoft Antivirus....

    Both Kusbgaurd and kdhacker are both part of the Kingsoft antivirus and Internet security filter driver ... The reason you are seeing it there is because you didnt uninstall it properly..

    try using revo uninstaller or iobit uninstaller to completely remove the Kingsoft antivirus ... files, registry entry and filter drivers.
      My Computer


  7. Posts : 1,454
    Windows 7 ultimate x64
       #7

    Please use Microsoft Security essential for your antivirus need... it is free and light on the system and what we recommend to most of people here .
      My Computer


  8. Posts : 19
    Windows 10 Home 64-bit
    Thread Starter
       #8

    centaur78 said:
    sueling

    Have you ever installed Kingsoft Antivirus....

    Both Kusbgaurd and kdhacker are both part of the Kingsoft antivirus and Internet security filter driver ... The reason you are seeing it there is because you didnt uninstall it properly..

    try using revo uninstaller or iobit uninstaller to completely remove the Kingsoft antivirus ... files, registry entry and filter drivers.
    Oh, I installed Kingsoft Antivirus by accident. It was uninstalled a few months ago. I have Renovo Uninstaller on my PC. How do I remove traces of the antivirus with Renovo?
      My Computer


  9. Posts : 19
    Windows 10 Home 64-bit
    Thread Starter
       #9

    centaur78 said:
    Please use Microsoft Security essential for your antivirus need... it is free and light on the system and what we recommend to most of people here .
    Thanks for your advice. I will use MS Security Essentials for anti-virus needs. Could you please recommend other programs to complement MS Security Essentials? I'm using Malwarebytes Anti-Malware & AntiLogger Free.
      My Computer


  10. Posts : 1,454
    Windows 7 ultimate x64
       #10

    sueling said:
    centaur78 said:
    sueling

    Have you ever installed Kingsoft Antivirus....

    Both Kusbgaurd and kdhacker are both part of the Kingsoft antivirus and Internet security filter driver ... The reason you are seeing it there is because you didnt uninstall it properly..

    try using revo uninstaller or iobit uninstaller to completely remove the Kingsoft antivirus ... files, registry entry and filter drivers.
    Oh, I installed Kingsoft Antivirus by accident. It was uninstalled a few months ago. I have Renovo Uninstaller on my PC. How do I remove traces of the antivirus with Renovo?
    There are some ways to do it since you have already uninstalled it.

    If you check revo.. you will have an option for "Forced Uninstall." ... select that and then point it to the directory in your Program files pointing to the Kingsoft Antivirus folder. then click on next and it would go from there .....

    or you could run Autoruns and then click on File> Save.. Save the file in .arn format and upload here. I Will have a look and i will advice you how to go ahead...

    Malware Byte is good complement to the MSE. you can use it..
      My Computer


 
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