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Windows 7: removing USB devices problem

24 May 2013   #1

Windows 7 Ultimate
removing USB devices problem

From time to time, when safely removing a USB drive, the USB device is still shown in "My Computer" even though the drive has been removed When this has happened windows seems to freeze at the shutdown window after I select "shut down". It does show the text Windows shutting down and then freezes. I came back about 10min later and it still hadn't shut down. So I physically unplugged the computer.

Any suggestions?

My System SpecsSystem Spec
25 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

A couple of thing to try:

Reset the device:
  • Control Panel > Device Manager > View Tab > Show Hidden Devices > Then plug in the USB stick (this makes it easier to see which listings are only for the stick)
  • Select each instance of the stick and RIGHT CLICK and UNINSTALL
  • for all instances. Remove the stick > restart the computer > test.

If that doesn't work you can try resetting the entire USB 'stack':
  • Control Panel > Device Manager > USB Serial Controllers > RIGHT CLICK on EVERYTHING and UNINSTALL (except the category itself) > Restart > All will be reinstalled on startup with a nice clean 'stack'.

Hope that helps
My System SpecsSystem Spec
25 May 2013   #3

Windows 7 Pro x64 Windows 10 Pro x64

Go to My computer and eject the device, wait and see if it dissapears from there.
My System SpecsSystem Spec


 removing USB devices problem

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