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#1
Laptop Sometimes Crashes When Close Lid to Sleep
Hello everyone,
I have a really strange problem. My laptop's lid close action is set to sleep, although sometimes this isn't always successful. I own an HP Pavillion dv6tqe-7000. There's a light on the shell to indicate if the laptop is still on and at times when I close the lid the light continues to stay on meaning the laptop has not entered sleep mode. If I open the lid again the screen is black, the power light is on, and the Wi-Fi light is also on. I can switch the Wi-Fi on and off still, and the button to mute the sound is unlit regardless if I had it on prior to closing the lid. I can't do anything, and I am forced to do a hard reset by holding the power button.
This seems to happen erratically and I'm not sure of any steps to get to the bottom of this or get any possible clues. Any advice would be appreciated. I've had this problem for about 9 months now, and even though I've upgraded the BIOS and dedicated GPU it still persists. I also have a logitech mini-receiver that I keep plugged in at all times.