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Problem with LG Bluray Writer HL-DT-ST BD-RE BH14NS40
Hello,
I'm having an issue with Windows 7 Ultimate x64 properly recognizing my LG HL-DT-ST BD-RE BH14NS40.
To start, this is the second drive, both drives (new) had the same issue with my computer (I exchanged the first one because I thought it was the drive)
Ok here is the issue. Windows says the device has installed correctly, it shows up correctly in Device Manager and says the device is working properly. Under "Computer" the drive icon shows up as a generic DVD/CD RW drive. The drive will not open, either by pushing button on drive or right clicking the icon under "computer".
I have had temporary success with the drive by plugging it into a different SATA port on the motherboard. When functioning correctly, the drive icon under Computer shows as BD-RW drive. Unfortunately after a reboot it goes back to generic DVD/CD drive and will not open.
Talked to LG support and they could not figure it out. They had me re flash firmware to test that Windows recognizes the drive and the firmware flash took successfully. But that did not fix the issue.
I have tried the basics:
1) Unistall from Device Manager and reboot
2) Search for updated driver software through Device Manager
3) Replace SATA Cable
4) Try different SATA ports on Motherboard
5) Reinstalled OS
Any ideas?
Last edited by redhotpoker; 04 Mar 2013 at 19:21.