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#1
Freeze, stalls at start up, factory reset = problem still occurs
Hi everyone,
I'm new here and not very tech savy.
One week ago, my samsung laptop froze, I tried to alt+ctrl+dlt but nothing happened. I decided to let it sit there for about 30mins to see if it would unfreeze itself, it didn't and I had to force shut down. When the laptop was booted up, it stalled at starting windows for over 30mins. I had everythig backed up on an external hard drive so I went ahead and tried to do a factory reset. The laptop worked fine until today when it froze again! Can anyone tell me why this is happening?
Also, I find that running a factory reset through the repair disk takes a really long time to load. It literally takes a good 5mins to load the "select country and language" box, upto 1hr to get to the "select your operating system" page and about 30mins to load the selection page where you can choose to repair, backup or restore. Is this normal? Or am I doing somthing wrong?
Additonal information:
Samsung laptop rc430 almost 1 year old
Windows 7 home premium 64 bit
6gb ram
Comodo anti virus
i7 chip
Still on warranty and 2 yr additional warranty
Only used to browse internet, not a gamer
Windows update daily
Virus scans daily
Ccleaner used daily for cleanup and registry
Only downloaded trusted files since the last reset (adobe, java, skype etc)